Trustsignal APIs – Postman Collection
\nThis Postman Collection provides a comprehensive set of API requests for integrating with Trustsignal's communication services. It includes ready-to-use endpoints and payload examples for the following services:
\nSMS – Send and manage text messages.
\nRCS – Rich Communication Services for enhanced messaging.
\nEmail – Send transactional emails.
\nOtify – Real-time send and verify otp without tht hassel of generation and verification at your end.
\nWhatsApp – Messaging through the WhatsApp Business API.
\nUse this collection to explore, test, and integrate Trustsignal's communication APIs efficiently in your development workflows.
\n","schema":"https://schema.getpostman.com/json/collection/v2.0.0/collection.json","toc":[],"owner":"44814789","collectionId":"313cef39-b563-4eda-9126-02e15b12000a","publishedId":"2sB2jAcUDh","public":true,"customColor":{"top-bar":"FFFFFF","right-sidebar":"303030","highlight":"FF6C37"},"publishDate":"2025-06-30T07:08:40.000Z"},"item":[{"name":"Auth","item":[{"name":"Register SubAccount","id":"24b5f3bf-aba0-415c-8e96-1adf6fa76231","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"auth":{"type":"noauth","isInherited":false},"method":"POST","header":[],"body":{"mode":"raw","raw":"{\n \"name\": \"name\",\n \"cc\": \"+91\",\n \"country\": \"IN\",\n \"phone\": 9999999999,\n \"email\": \"abcd@xyz.com\",\n \"password\": \"PASSWORD\",\n \"company_name\": \"CNAME\",\n \"company_email\": \"CEMAIL\",\n \"company_address\": \"CADDRESS\",\n \"company_gst\": \"CGST\",\n \"company_website\": \"CWEB\"\n}","options":{"raw":{"language":"json"}}},"url":"https://auth.trustsignal.io/api/v1/register-subaccount?api_key=APIKEY","description":"This API allows you to register a subaccount by submitting the required user and company details.
\nAll required fields must be included in the request body.
\nOptional fields can be omitted or left blank if not applicable.
\nThis API allows you to send SMS messages via TrustSignal's messaging platform. Below is the list of required and optional parameters, along with a sample response.
\nglobal route, the template_id parameter can be omitted.{\n \"message\": \"\",\n \"results\": [\n {\n \"phone\": 0,\n \"transaction_id\": \"\",\n \"sms_cost\": 0\n }\n ],\n \"success\": true\n}\n\nThis API allows you to send SMS messages via TrustSignal's messaging platform. Below is the list of required and optional parameters, along with a sample response.
\nglobal route, the template_id parameter can be omitted.{\n \"message\": \"\",\n \"results\": [\n {\n \"phone\": 0,\n \"transaction_id\": \"\",\n \"sms_cost\": 0\n }\n ],\n \"success\": true\n}\n\nThis API allows you to send SMS messages via TrustSignal's messaging platform with country code. Below is the list of required and optional parameters, along with a sample response.
\nglobal route, the template_id parameter can be omitted.{\n \"message\": \"\",\n \"results\": [\n {\n \"phone\": 0,\n \"transaction_id\": \"\",\n \"sms_cost\": 0\n }\n ],\n \"success\": true\n}\n\nThe HTTP POST request is used to send SMS with parameters to the specified endpoint. The request body is in raw format and includes the following payload:
\n{\n \"sender_id\": \"SENDER\",\n \"route\": \"transactional\",\n \"params\": [\n {\n \"to\": \"9999999999\",\n \"var1\": \"\"\n }\n ],\n \"template_id\": \"abcdefg\"\n}\n\nsender_id (string): Your sender ID.
\nroute (string): Specifies the SMS route. Available options are otp, transactional, promotional, and global.
\nparams (array): Contains custom variables' values with their corresponding phone numbers.
\nto (string): Recipient phone number (10-digit number).
\nvar1 (string): Custom variable 1.var1 (string): Custom variable 1.
\ntemplate_id (string): Unique template ID generated on the TrustSignal Panel.
\nThe response includes the following parameters:
\nmessage (string): Message to be delivered to the end user.
\nresults (array): Array of result objects containing the following fields:
\nphone (number): Phone number.
\ntransaction_id (string): Transaction ID.
\nsms_cost (number): Cost of the SMS.
\nsuccess (boolean): Indicates the success status of the request.
\nExample response:
\n{\n \"message\": \"\",\n \"results\": [\n {\n \"phone\": 0,\n \"transaction_id\": \"\",\n \"sms_cost\": 0\n }\n ],\n \"success\": true\n}\n\nparams* (array): custom variables value with there phone no.
\n","urlObject":{"path":["v1","sms","params"],"host":["https://sms.trustsignal.io"],"query":[{"key":"api_key","value":"APIKEY"}],"variable":[]}},"response":[{"id":"e23c973e-816d-49af-b4cf-4abaadd0a789","name":"200 Success","originalRequest":{"method":"POST","header":[],"body":{"mode":"raw","raw":"{\n\"sender_id\": \"SENDER\",\n\"route\": \"transactional\",\n\"params\":[\n{\n\"to\": \"9999999999\",\n\"var1\": \"\",\n\"var2\": \"\"\n}\n],\n\"template_id\": \"abcdefg\"\n}","options":{"raw":{"language":"json"}}},"url":{"raw":"https://sms.trustsignal.io/v1/sms/params?api_key=APIKEY","host":["https://sms.trustsignal.io"],"path":["v1","sms","params"],"query":[{"key":"api_key","value":"APIKEY"}]}},"status":"OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"Server","value":"nginx/1.24.0 (Ubuntu)"},{"key":"Date","value":"Thu, 25 Jul 2024 09:46:26 GMT"},{"key":"Content-Type","value":"application/json; charset=utf-8"},{"key":"Content-Length","value":"147"},{"key":"Connection","value":"keep-alive"},{"key":"Content-Encoding","value":"gzip"},{"key":"Vary","value":"Accept-Encoding"}],"cookie":[],"responseTime":null,"body":"{\n \"message\": \"Request process successfully\",\n \"results\": [\n {\n \"phone\": 9999999999,\n \"transaction_id\": \"1449189543930624237367349\",\n \"sms_cost\": 1\n }\n ],\n \"success\": true\n}"},{"id":"4ab5835e-e25a-4824-807b-631b050d81a8","name":"400 Invalid Request","originalRequest":{"method":"POST","header":[],"body":{"mode":"raw","raw":"{\n \"sender_id\": \"SENDER12\",\n \"route\": \"transactional\",\n \"params\": [\n {\n \"to\": \"9999999999\",\n \"var1\": \"\",\n \"var2\": \"\"\n }\n ],\n \"template_id\": \"abcdefg\"\n}","options":{"raw":{"language":"json"}}},"url":{"raw":"https://sms.trustsignal.io/v1/sms/params?api_key=APIKEY","host":["https://sms.trustsignal.io"],"path":["v1","sms","params"],"query":[{"key":"api_key","value":"APIKEY"}]}},"status":"Bad Request","code":400,"_postman_previewlanguage":"json","header":[{"key":"Server","value":"nginx/1.24.0 (Ubuntu)"},{"key":"Date","value":"Thu, 25 Jul 2024 09:47:11 GMT"},{"key":"Content-Type","value":"application/json; charset=utf-8"},{"key":"Content-Length","value":"127"},{"key":"Connection","value":"keep-alive"},{"key":"Content-Encoding","value":"gzip"},{"key":"Vary","value":"Accept-Encoding"}],"cookie":[],"responseTime":null,"body":"{\n \"errors\": [\n {\n \"code\": \"114\",\n \"codeMsg\": \"INVALID_SENDERID\",\n \"message\": \"Invalid senderid\"\n }\n ],\n \"success\": false\n}"}],"_postman_id":"c2694730-8dac-4c82-8b97-3e4362638fbb"},{"name":"Bulk SMS without Country Code","id":"9be603d9-2ed5-4d19-b16e-4cff635fffb4","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[],"body":{"mode":"raw","raw":"{\n \"sender_id\": \"SENDER\",\n \"receivers\": [\n {\n \"to\": 9999999999,\n \"message\": \"MESSAGE_CONTENT\"\n },\n {\n \"to\": 9999999999,\n \"message\": \"MESSAGE_CONTENT\"\n }\n ],\n \"route\": \"transactional\",\n \"template_id\": \"SYSTEMTEMPLATEID\"\n}","options":{"raw":{"language":"json"}}},"url":"https://sms.trustsignal.io/v1/sms/multi?api_key=APIKEY","description":"This API allows you to send personalized SMS messages to multiple recipients using TrustSignal's messaging platform. Below is the list of required and optional parameters, along with a sample response.
\nWhen using the global route, the template_id parameter can be omitted.
The receivers array allows personalized messages per recipient.
Maximum recipients per request may be subject to API limits.
\n{\n \"sender_id\": \"TRUST123\",\n \"route\": \"transactional\",\n \"template_id\": \"TMP00123\",\n \"receivers\": [\n {\n \"to\": 9876543210,\n \"message\": \"Hello John, your OTP is 456789\"\n },\n {\n \"to\": 9876543211,\n \"message\": \"Hello Jane, your OTP is 123456\"\n }\n ],\n \"pr1\": \"custom_val_1\",\n \"pr2\": \"custom_val_2\"\n}\n\n{\n \"message\": \"SMS sent successfully\",\n \"success\": true,\n \"results\": [\n {\n \"phone\": 9876543210,\n \"transaction_id\": \"abc123\",\n \"sms_cost\": 0.20\n },\n {\n \"phone\": 9876543211,\n \"transaction_id\": \"def456\",\n \"sms_cost\": 0.20\n }\n ]\n}\n\nThis API allows you to send personalized SMS messages to multiple recipients using TrustSignal's messaging platform. Below is the list of required and optional parameters, along with a sample response.
\nWhen using the global route, the template_id parameter can be omitted.
The receivers array allows personalized messages per recipient.
Maximum recipients per request may be subject to API limits.
\nThis API allows you to send SMS messages via the TrustSignal platform, integrated with CleverTap. Messages can be transactional, promotional, or OTP-based and may optionally include URL shortening or user-defined parameters.
\nWhen using the global route, the template_id parameter can be omitted.
All parameters should be passed as strings, even when values are numeric or boolean-like.
\nFor CleverTap integration, HTTPS links are automatically converted to short URLs. If you do not want this behavior, please inform TrustSignal in advance.
\nThis API allows you to send SMS messages using the Moengage platform by specifying recipient numbers, message content, and other metadata.
\nSend SMS via various method and utilizing the Single and Bulk options
\n","_postman_id":"8233dbf3-257b-4207-8c3d-251ee7968f21"},{"name":"Templates","item":[{"name":"Fetch All Template","id":"73de64fb-d211-493c-af4a-4a1cb915623b","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"GET","header":[],"url":"https://sms.trustsignal.io/v1/api/templates?api_key=APIKEY&limit=50&page=1&status=approved","description":"success (boolean): Indicates whether the request was successful (true).
templates (array of objects): Contains information about the templates associated with your account.
id (string): Unique ID for the template.
account_id (string): The ID of the account to which the template belongs.
status (string): The status of the template (e.g., \"approved\").
headers (array of strings): An array of sender headers associated with the template.
name (string): The name of the template.
content (string): The content of the template.
dlt_entity_id (string): The ID of the DLT template associated with this template.
template_type (string): The type of the template (e.g.,
\"Service-Explicit/Service-Implicit/Promotional\").
created_by (string): The account ID of the creator of the template.
updated_by (string): The account ID of the user who last updated the template.
created_at (string): The date when the template was created.
isunicode (boolean): Indicates whether the template uses Unicode (true for Unicode,
false for non-Unicode).
modified_at (string): The date when the template was last modified.
name*(string): Name of the Template
\ncontent*(string): Content of the Template
\nHeaders*(string):Header
\n","urlObject":{"path":["v1","accounts","templates"],"host":["https://sms.trustsignal.io"],"query":[{"key":"api_key","value":"APIKEY"}],"variable":[]}},"response":[{"id":"efed26c0-14ac-4110-a720-4a1b0d28d14e","name":"400 Error","originalRequest":{"method":"POST","header":[],"body":{"mode":"raw","raw":"{\n \"name\": \"TEMPLATE_NAME\",\n \"content\": \"Welcome from {#var1#}. This is a Test Message\",\n \"headers\": [\"SENDER\"],\n \"dlt_entity_id\": \"SYSTEMTEMPLATEID\"\n}","options":{"raw":{"language":"json"}}},"url":{"raw":"https://sms.trustsignal.io/v1/accounts/templates?api_key=APIKEY","host":["https://sms.trustsignal.io"],"path":["v1","accounts","templates"],"query":[{"key":"api_key","value":"APIKEY"}]}},"status":"Bad Request","code":400,"_postman_previewlanguage":"json","header":[{"key":"Server","value":"nginx/1.24.0 (Ubuntu)"},{"key":"Date","value":"Thu, 25 Jul 2024 11:07:51 GMT"},{"key":"Content-Type","value":"application/json; charset=utf-8"},{"key":"Content-Length","value":"122"},{"key":"Connection","value":"keep-alive"},{"key":"Content-Encoding","value":"gzip"},{"key":"Vary","value":"Accept-Encoding"}],"cookie":[],"responseTime":null,"body":"{\n \"errors\": [\n {\n \"code\": \"103\",\n \"codeMsg\": \"INVALID_JSON\",\n \"message\": \"Duplicate DLTID\"\n }\n ],\n \"success\": false\n}"},{"id":"32baa572-ab51-401f-bd3b-ec15638b487e","name":"200 Success","originalRequest":{"method":"POST","header":[],"body":{"mode":"raw","raw":"{\n \"name\": \"TEMPLATE_NAME\",\n \"content\": \"Welcome from {#var1#}. This is a Test Message\",\n \"headers\": [\"SENDER\"],\n \"dlt_entity_id\": \"SYSTEMTEMPLATEID1\"\n}","options":{"raw":{"language":"json"}}},"url":{"raw":"https://sms.trustsignal.io/v1/accounts/templates?api_key=APIKEY","host":["https://sms.trustsignal.io"],"path":["v1","accounts","templates"],"query":[{"key":"api_key","value":"APIKEY"}]}},"status":"OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"Server","value":"nginx/1.24.0 (Ubuntu)"},{"key":"Date","value":"Thu, 25 Jul 2024 11:08:30 GMT"},{"key":"Content-Type","value":"application/json; charset=utf-8"},{"key":"Content-Length","value":"332"},{"key":"Connection","value":"keep-alive"},{"key":"Content-Encoding","value":"gzip"},{"key":"Vary","value":"Accept-Encoding"}],"cookie":[],"responseTime":null,"body":"{\n \"message\": \"Template added in account!\",\n \"success\": true,\n \"template\": {\n \"id\": \"id\",\n \"account_id\": \"account_id\",\n \"headers\": [\n \"headers\"\n ],\n \"name\": \"TEMPLATE_NAME\",\n \"content\": \"Welcome from {#var1#}. This is a Test Message\",\n \"dlt_entity_id\": \"dlt_entity_id\",\n \"template_type\": \"\",\n \"created_by\": \"created_by\",\n \"updated_by\": \"000000000000000000000000\",\n \"created_at\": \"2024-07-25T11:08:30.490242559Z\",\n \"isunicode\": false,\n \"modified_at\": \"2024-07-25T11:08:30.490242649Z\",\n \"ss\": 0,\n \"var\": {\n \"var1\": \"var1\"\n }\n }\n}"}],"_postman_id":"d6c7f110-77f7-445d-b2d0-fa5b45abb009"},{"name":"Update Template","id":"201c0f0c-5732-4411-bebd-82726b208cd8","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[],"body":{"mode":"raw","raw":"{\n \n \"name\": \"Test_Template_Trustsignal\",\n \"content\": \"Welcome to TrustSignal. This is a test SMS. trustsignal.io and it is a test message\",\n \"headers\": [\"headers\"],\n \"dlt_entity_id\": \"dlt_entity_id\",\n \"template_type\": \"Service Explicit\"\n}\n","options":{"raw":{"language":"json"}}},"url":"https://sms.trustsignal.io/v1/templates/:id?api_key=APIKEY","description":"name*(string): Name of the Template
\ncontent*(string): Content of the Template
\nHeaders*(string):Header
\n**Template Type:**Type of the Template
\n","urlObject":{"path":["v1","templates",":id"],"host":["https://sms.trustsignal.io"],"query":[{"key":"api_key","value":"APIKEY"}],"variable":[{"id":"a750f902-6345-4433-bb51-63953f694c8e","type":"any","value":"uOFhbsXIR","key":"id"}]}},"response":[{"id":"62caa03f-d469-4fb5-98ec-802d3b780b69","name":"404 Not Found","originalRequest":{"method":"POST","header":[],"body":{"mode":"raw","raw":"{\n \n \"name\": \"Test_Template_Trustsignal\",\n \"content\": \"Welcome to TrustSignal. This is a test SMS. trustsignal.io and it is a test message\",\n \"headers\": [\"Headers\"],\n \"dlt_entity_id\": \"1707168129412322050\",\n \"template_type\": \"Service Explicit\"\n}\n","options":{"raw":{"language":"json"}}},"url":{"raw":"https://sms.trustsignal.io/v1/templates/:id?api_key=APIKEY","host":["https://sms.trustsignal.io"],"path":["v1","templates",":id"],"query":[{"key":"api_key","value":"APIKEY"}],"variable":[{"key":"id","value":"mjC1qR_Sg"}]}},"status":"Not Found","code":404,"_postman_previewlanguage":"plain","header":[{"key":"Server","value":"nginx/1.24.0 (Ubuntu)"},{"key":"Date","value":"Fri, 26 Jul 2024 05:27:18 GMT"},{"key":"Content-Type","value":"text/plain; charset=utf-8"},{"key":"Content-Length","value":"9"},{"key":"Connection","value":"keep-alive"},{"key":"Vary","value":"Origin"}],"cookie":[],"responseTime":null,"body":"Not Found"},{"id":"3ef2f7c0-51de-449c-9c8e-a9e79e6d909a","name":"200 Success","originalRequest":{"method":"POST","header":[],"body":{"mode":"raw","raw":"{\n \n \"name\": \"Test_Template_Trustsignal\",\n \"content\": \"Welcome to TrustSignal. This is a test SMS. trustsignal.io and it is a test message\",\n \"headers\": [\"Headers\"],\n \"dlt_entity_id\": \"1707168129412322050\",\n \"template_type\": \"Service Explicit\"\n}\n","options":{"raw":{"language":"json"}}},"url":{"raw":"https://sms.trustsignal.io/v1/templates/:id?api_key=APIKEY","host":["https://sms.trustsignal.io"],"path":["v1","templates",":id"],"query":[{"key":"api_key","value":"APIKEY"}],"variable":[{"key":"id","value":"uOFhbsXIR"}]}},"status":"OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"Server","value":"nginx/1.24.0 (Ubuntu)"},{"key":"Date","value":"Fri, 26 Jul 2024 06:37:30 GMT"},{"key":"Content-Type","value":"application/json; charset=utf-8"},{"key":"Content-Length","value":"350"},{"key":"Connection","value":"keep-alive"},{"key":"Content-Encoding","value":"gzip"},{"key":"Vary","value":"Accept-Encoding"}],"cookie":[],"responseTime":null,"body":"{\n \"message\": \"Template updated\",\n \"success\": true,\n \"template\": {\n \"id\": \"uOFhbsXIR\",\n \"account_id\": \"Account_id\",\n \"headers\": [\n \"Headers\"\n ],\n \"name\": \"Test_Template_Trustsignal\",\n \"content\": \"Welcome to TrustSignal. This is a test SMS. trustsignal.io and it is a test message\",\n \"dlt_entity_id\": \"dlt_entity_id\",\n \"template_type\": \"Service Explicit\",\n \"created_by\": \"created_by\",\n \"updated_by\": \"updated_by\",\n \"created_at\": \"2024-07-25T11:24:54.491Z\",\n \"isunicode\": false,\n \"modified_at\": \"2024-07-26T06:37:30.84228616Z\",\n \"ss\": 0,\n \"var\": {}\n }\n}"}],"_postman_id":"201c0f0c-5732-4411-bebd-82726b208cd8"}],"id":"c596f8eb-5df4-4ee7-a722-6541f97866cc","_postman_id":"c596f8eb-5df4-4ee7-a722-6541f97866cc","description":""},{"name":"Senders","item":[{"name":"Fetch All Senders","id":"faeed7ed-fe46-4d78-a92e-6d9324fc618c","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"GET","header":[],"url":"https://sms.trustsignal.io/v1/api/senders?api_key=APIKEY&limit=50&page=1","description":"success (boolean): Indicates whether the request was successful (true).
senders (array of objects): Contains information about the senders associated with your account.
Limit: limit per page
\nOptional Params:
id (string): Unique ID for the sender.
account_id (string): The ID of the account to which the sender belongs.
code (string): The code or identifier for the sender.
header_id (string): The ID of the sender's header.
status (string): The status of the sender (e.g., \"active\").
company (string): The name of the company associated with the sender.
brand (string): The brand name associated with the sender.
website (string): The website URL of the sender.
logo (string): The URL of the sender's logo.
description (string): A description of the sender.
address (string): The address associated with the sender.
dlt_entity_id (string): The ID of the DLT entity associated with this sender.
company_id (string): The ID of the company associated with the sender.
created_by (string): The account ID of the creator of the sender.
updated_by (string): The account ID of the user who last updated the sender.
created_at (string): The date when the sender was created.
modified_at (string): The date when the sender was last modified.
success (boolean): Indicates whether the request was successful (true).
senders (array of objects): Contains information about the senders associated with your account.
Limit: limit per page
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It will take upto 10 minutes to reflect\",\n \"success\": true,\n \"webhook\": {\n \"id\": \"id\",\n \"account_id\": \"Account_id\",\n \"otifywebhook_url\": \"otifywebhook_url\",\n \"clickwebhook_url\": \"clickwebhook_url\",\n \"smswebhook_url\": \"xyz\",\n \"sms_webhook_type\": \"\"\n }\n}"},{"id":"b203bab2-28eb-49b9-bc3f-8aa679fa1fde","name":"400 Error","originalRequest":{"method":"POST","header":[],"body":{"mode":"raw","raw":"{\n \"smswebhook_url\": \"xyz\"\n}","options":{"raw":{"language":"json"}}},"url":{"raw":"https://sms.trustsignal.io/v1/SMSsavewebhooks?api_key=APIKEY","host":["https://sms.trustsignal.io"],"path":["v1","SMSsavewebhooks"],"query":[{"key":"api_key","value":"APIKEY"}]}},"status":"Not Found","code":404,"_postman_previewlanguage":"plain","header":[{"key":"Server","value":"nginx/1.24.0 (Ubuntu)"},{"key":"Date","value":"Fri, 26 Jul 2024 05:09:27 GMT"},{"key":"Content-Type","value":"text/plain; charset=utf-8"},{"key":"Content-Length","value":"9"},{"key":"Connection","value":"keep-alive"},{"key":"Vary","value":"Origin"}],"cookie":[],"responseTime":null,"body":"Not Found"}],"_postman_id":"ad3bf7d8-50d3-45d2-9457-fed386711c1b"}],"id":"aca72e0f-f76a-4d45-8129-35f9db88659c","_postman_id":"aca72e0f-f76a-4d45-8129-35f9db88659c","description":""}],"id":"a166ac62-0617-42cb-a33a-067cb02ada8b","description":"Send and manage text messages.
\n","_postman_id":"a166ac62-0617-42cb-a33a-067cb02ada8b"},{"name":"RCS","item":[{"name":"Send RCS with SMS Fallback","item":[{"name":"Send RCS","id":"7df209a1-bdc5-4d2d-a15a-17afece44bff","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[],"body":{"mode":"raw","raw":"{\n \"to\": \"RCS_NUMBER\",\n \"template_id\": \"RCS_TEMPLATE_ID\",\n \"sms_fallback\": {\n \"sender\": \"SENDER\",\n \"message\": \"MESSAGE_CONTENT\",\n \"template_id\": \"SYSTEMTEMPLATEID\",\n \"route\": \"promotional\"\n },\n \"ttl\": \"30s\"\n\n}","options":{"raw":{"language":"json"}}},"url":"https://rcsapi.trustsignal.io/api/v1/rcs/with_fallback?api_key=APIKEY","description":"This API allows you to send a single RCS message with an automatic SMS fallback via TrustSignal’s messaging platform.
If RCS delivery is not possible (for example, if the device doesn’t support RCS), the system will automatically send the message through SMS.
POST https://rcsapi.trustsignal.io/api/v1/rcs/with_fallback?api_key=YOUR_API_KEY
curl --location 'https://rcsapi.trustsignal.io/api/v1/rcs/with_fallback?api_key=APIKEY' \\\n--header 'Content-Type: application/json' \\\n--data '{\n \"to\": \"+919999999999\",\n \"template_id\": \"RCS_TEMPLATE_ID\",\n \"sms_fallback\": {\n \"sender\": \"SENDER\",\n \"message\": \"MESSAGE_CONTENT\",\n \"template_id\": \"SYSTEMTEMPLATEID\",\n \"route\": \"promotional\"\n }\n}'\n\n{\n \"to\": \"+919999999999\",\n \"template_id\": \"RCS_TEMPLATE_ID\",\n \"sms_fallback\": {\n \"sender\": \"SENDER\",\n \"message\": \"MESSAGE_CONTENT\",\n \"template_id\": \"SYSTEMTEMPLATEID\",\n \"route\": \"promotional\"\n }\n}\n\n{\n \"success\": true,\n \"message\": \"RCS message request accepted\",\n \"results\": {\n \"to\": \"+919999999999\",\n \"transaction_id\": \"TS987654321\",\n \"cost\": \"0.1\"\n }\n}\n\nThe API first attempts to send the message via RCS.
If RCS delivery fails (e.g., unsupported device or offline recipient), the system automatically triggers the SMS fallback.
Ensure that both RCS and SMS templates are approved and active in your TrustSignal panel.
\nAll phone numbers must be in international E.164 format (e.g., +91XXXXXXXXXX).
This endpoint supports single recipient only. For bulk sends, use the RCS Bulk API with SMS Fallback.
\nThis API allows you to send a single RCS message with custom dynamic parameters and an automatic SMS fallback via TrustSignal’s messaging platform.
If the recipient’s device doesn’t support RCS or delivery fails, the system automatically sends the SMS fallback message.
POST https://rcsapi.trustsignal.io/api/v1/rcs/with_fallback?api_key=YOUR_API_KEY
curl --location 'https://rcsapi.trustsignal.io/api/v1/rcs/with_fallback?api_key=APIKEY' \\\n--header 'Content-Type: application/json' \\\n--data '{\n \"to\": \"+919999999999\",\n \"template_id\": \"RCS_TEMPLATE_ID\",\n \"rcs_variables\": {\n \"custom_param0\": \"12345\"\n },\n \"sms_fallback\": {\n \"sender\": \"SENDER\",\n \"message\": \"MESSAGE_CONTENT\",\n \"template_id\": \"SYSTEMTEMPLATEID\",\n \"route\": \"promotional\"\n }\n}'\n\n{\n \"to\": \"+919999999999\",\n \"template_id\": \"RCS_TEMPLATE_ID\",\n \"rcs_variables\": {\n \"custom_param0\": \"12345\"\n },\n \"sms_fallback\": {\n \"sender\": \"SENDER\",\n \"message\": \"MESSAGE_CONTENT\",\n \"template_id\": \"SYSTEMTEMPLATEID\",\n \"route\": \"promotional\"\n }\n}\n\n{\n \"success\": true,\n \"message\": \"RCS message request accepted\",\n \"results\": {\n \"to\": \"+919999999999\",\n \"transaction_id\": \"TS123456789\",\n \"cost\": \"0.1\"\n }\n}\n\nThe API first attempts to send the message via RCS.
If RCS delivery fails (e.g., unsupported device or delivery timeout), the system automatically triggers the SMS fallback.
Use the rcs_variables object to replace placeholders defined in your RCS template.
For example, if your RCS template contains [custom_param0], it will be replaced by the value \"12345\".
Ensure both RCS and SMS templates are approved and active in your TrustSignal panel.
\nPhone numbers must be in international E.164 format (e.g., +91XXXXXXXXXX).
This endpoint supports single recipient only.
\nThis API allows you to send bulk RCS messages with an optional SMS fallback via TrustSignal’s messaging platform.
It supports variable substitution for personalized RCS messages and automatically falls back to SMS if RCS delivery fails.
POST https://rcsapi.trustsignal.io/api/v1/rcs/bulk_with_fallback?api_key=YOUR_API_KEY
Each item inside the receiver array must follow this structure:
curl --location 'https://rcsapi.trustsignal.io/api/v1/rcs/bulk_with_fallback?api_key=APIKEY' \\\n--header 'Content-Type: application/json' \\\n--data '{\n \"receiver\": [\n {\n \"to\": \"+919999999999\",\n \"sms_message\": \"MESSAGE_CONTENT\"\n },\n {\n \"to\": \"+919999999999\",\n \"sms_message\": \"MESSAGE_CONTENT\"\n }\n ],\n \"template_id\": \"RCS_TEMPLATE_ID\",\n \"sms_fallback\": {\n \"sender\": \"SENDER\",\n \"template_id\": \"SYSTEMTEMPLATEID\",\n \"route\": \"promotional\"\n }\n}'\n\n{\n \"receiver\": [\n {\n \"to\": \"+919999999999\",\n \"sms_message\": \"MESSAGE_CONTENT\"\n },\n {\n \"to\": \"+919999999999\",\n \"sms_message\": \"MESSAGE_CONTENT\"\n }\n ],\n \"template_id\": \"RCS_TEMPLATE_ID\",\n \"sms_fallback\": {\n \"sender\": \"SENDER\",\n \"template_id\": \"SYSTEMTEMPLATEID\",\n \"route\": \"promotional\"\n }\n}\n\n{\n \"success\": true,\n \"message\": \"Bulk RCS request accepted\",\n \"results\": [\n {\n \"to\": \"+919999999999\",\n \"transaction_id\": \"TS123456789\",\n \"cost\": \"0.1\"\n },\n {\n \"to\": \"+919999999999\",\n \"transaction_id\": \"TS123456790\",\n \"cost\": \"0.1\"\n }\n ]\n}\n\nRCS delivery will be attempted first. If RCS is not supported or fails, the system automatically sends the fallback SMS.
\nEnsure that both RCS and SMS templates are approved and active in your TrustSignal panel.
\nPhone numbers must be in international E.164 format (e.g., +91XXXXXXXXXX).
The total recipient limit per request may depend on your account plan.
\nThis API allows you to send bulk RCS messages with an optional SMS fallback via TrustSignal’s messaging platform.
It supports variable substitution for personalized RCS messages and automatically falls back to SMS if RCS delivery fails.
POST https://rcsapi.trustsignal.io/api/v1/rcs/bulk_with_fallback?api_key=YOUR_API_KEY
Each item inside the receiver array must follow this structure:
curl --location 'https://rcsapi.trustsignal.io/api/v1/rcs/bulk_with_fallback?api_key=APIKEY' \\\n--header 'Content-Type: application/json' \\\n--data '{\n \"receiver\": [\n {\n \"to\": \"+919999999999\",\n \"rcs_variables\": {\n \"custom_param0\": \"12345\"\n },\n \"sms_message\": \"MESSAGE_CONTENT\"\n },\n {\n \"to\": \"+919999999999\",\n \"rcs_variables\": {\n \"custom_param0\": \"12345\"\n },\n \"sms_message\": \"MESSAGE_CONTENT\"\n }\n ],\n \"template_id\": \"RCS_TEMPLATE_ID\",\n \"sms_fallback\": {\n \"sender\": \"SENDER\",\n \"template_id\": \"SYSTEMTEMPLATEID\",\n \"route\": \"promotional\"\n }\n}'\n\n{\n \"receiver\": [\n {\n \"to\": \"+919999999999\",\n \"rcs_variables\": {\n \"custom_param0\": \"12345\"\n },\n \"sms_message\": \"MESSAGE_CONTENT\"\n },\n {\n \"to\": \"+919999999999\",\n \"rcs_variables\": {\n \"custom_param0\": \"12345\"\n },\n \"sms_message\": \"MESSAGE_CONTENT\"\n }\n ],\n \"template_id\": \"RCS_TEMPLATE_ID\",\n \"sms_fallback\": {\n \"sender\": \"SENDER\",\n \"template_id\": \"SYSTEMTEMPLATEID\",\n \"route\": \"promotional\"\n }\n}\n\n{\n \"success\": true,\n \"message\": \"Bulk RCS request accepted\",\n \"results\": [\n {\n \"to\": \"+919999999999\",\n \"transaction_id\": \"TS123456789\",\n \"status\": \"submitted\",\n \"fallback\": \"enabled\"\n },\n {\n \"to\": \"+919999999999\",\n \"transaction_id\": \"TS123456790\",\n \"status\": \"submitted\",\n \"fallback\": \"enabled\"\n }\n ]\n}\n\nRCS delivery will be attempted first. If RCS is not supported or fails, the system automatically sends the fallback SMS.
\nEnsure that both RCS and SMS templates are approved and active in your TrustSignal panel.
\nPhone numbers must be in international E.164 format (e.g., +91XXXXXXXXXX).
The total recipient limit per request may depend on your account plan.
\nThis API endpoint allows you to create a new bot with the provided details.
\nname (string): Enter the name of the chatbot that the user will see at the top of the message thread (40 chars. max)
bot_type (string): The type of the bot (Domestic).
brandname (string): Enter the brand name with which your chatbot will be associated.
desc (string): A short description of the bot (max 100 character).
number (array of strings): Contact numbers associated with the bot.
email (array of strings): Email addresses associated with the bot.
website (array of strings): Websites associated with the bot.
terms_url (string): URL for the terms of service.
privacy_url (string): URL for the privacy policy.
message_type (string): Type of messages supported by the bot (otp/transactional/promotional).
logoimageurlrcs (string): Provide a logo url for your bot that will be displayed in connection with the bot's name. The image you upload must be 224 pixels wide x 224 pixels tall, have a max file size of 90KB, and be a JPEG, JPG or PNG. IF the image you select doesn't meet these requirements, Then image will be rejected..
bannerimageurlrcs (string): Provide a brand image url for your bot that will be displayed in the bot's 'Info & options' screen.Note: Your logo will be overlaid on the Banner Image (bottom centre) so be careful with your design. The image you specify must be 1440 pixels wide x 448 pixels tall, have a max file size 360KB, be a JPEG, JPG, or PNG.
colorCode (string): Specify a color for your agent with a minimum 4.5 : 1 contrast ratio relative to white. Learn more
development_platform (string): The platform used for bot development (Google API).
languages_supported (string): Languages supported by the bot.
otherCarriercheck (boolean): Indicates if the bot supports other carriers.
plab (array of strings): Phone Label.
elab (array of strings): Email Label.
wlab (array of strings): Website Label.
The HTTP POST request to https://rcsapi.trustsignal.io/api/v1/template?api_key=APIKEY&s=1 is used to create a new template. The request body should be in raw format and include the following parameters:
\n\"name\": The name of the template (e.g., \"text_template\").
\n\"type\": The type of message (e.g., \"text_message\").
\n\"botId\": The ID of the bot associated with the template (e.g., \"RCS_BOT_ID\").
\n\"textMessageContent\": The content of the text message.
\n\"suggestions\": An array of suggestions, each containing \"suggestionType\", \"displayText\", and \"postback\" properties.
\nAn example of a successful response for this request is:
\n{\n \"message\": \"\",\n \"success\": true,\n \"template\": {\n \"id\": \"\",\n \"account_id\": \"\",\n \"name\": \"\",\n \"ttype\": \"\",\n \"bot_id\": \"\",\n \"tjson\": \"\",\n \"status\": \"\",\n \"created_by\": \"\",\n \"updated_by\": \"\",\n \"created_at\": \"\",\n \"modified_at\": \"\"\n }\n}\n\nThe \"success\" field indicates whether the request was successful, and the \"template\" object provides details about the newly created template, including its ID, name, type, bot ID, status, and timestamps for creation and modification.
\n","urlObject":{"path":["api","v1","template"],"host":["https://rcsapi.trustsignal.io"],"query":[{"key":"api_key","value":"APIKEY"},{"key":"s","value":"1"}],"variable":[]}},"response":[{"id":"2c2cc5b3-639f-421e-8ae1-cbb8967e3a3a","name":"200 Success","originalRequest":{"method":"POST","header":[],"body":{"mode":"raw","raw":"{\n \"name\": \"Testing_Message_OR_NAME\",\n \"type\": \"text_message\",\n \"botId\": \"RCS_BOT_ID\",\n \"textMessageContent\": \"Time to go big or go home because it’s India VS Australia FINALS!\",\n \"suggestions\": [\n {\n \"suggestionType\": \"reply\",\n \"displayText\": \"Answer & Win [Prizes]\",\n \"postback\": \"answer_win_1\"\n },\n {\n \"suggestionType\": \"url_action\",\n \"url\": \"https://brandx.onelink.me/\",\n \"displayText\": \"Answer and Win\",\n \"postback\": \"answer_and_win\",\n \"application\": \"webview-full\" //(browser, webview-full, webview-tall, webview-half)\n },\n {\n \"suggestionType\": \"dialer_action\",\n \"phoneNumber\": \"+919999999999\",\n \"displayText\": \"Call Now\",\n \"postback\": \"call_now\"\n }\n ]\n}","options":{"raw":{"language":"json"}}},"url":{"raw":"https://rcsapi.trustsignal.io/v1/create-template?api_key=APIKEY","host":["https://rcsapi.trustsignal.io"],"path":["v1","create-template"],"query":[{"key":"api_key","value":"APIKEY"}]}},"status":"OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"Date","value":"Tue, 30 Jul 2024 05:53:42 GMT"},{"key":"Content-Type","value":"application/json; charset=UTF-8"},{"key":"Transfer-Encoding","value":"chunked"},{"key":"Connection","value":"keep-alive"},{"key":"Vary","value":"Origin"},{"key":"CF-Cache-Status","value":"DYNAMIC"},{"key":"Report-To","value":"{\"endpoints\":[{\"url\":\"https:\\/\\/a.nel.cloudflare.com\\/report\\/v4?s=whEehcKTW9abJ64Z%2B2Owh1T%2FtyD7hmnqwNYcPtgGiMc2YuROe%2F9HJgQg3CdOAHMUq0yxKsZnTiqUgWh9soOZm9%2Bh6d4Au19mGcBRrLF56FD2zW67845dBJjqq6DKM89kstFs7BWSbjg%3D\"}],\"group\":\"cf-nel\",\"max_age\":604800}"},{"key":"NEL","value":"{\"success_fraction\":0,\"report_to\":\"cf-nel\",\"max_age\":604800}"},{"key":"Server","value":"cloudflare"},{"key":"CF-RAY","value":"8ab316fbef1873cb-MRS"},{"key":"Content-Encoding","value":"br"},{"key":"alt-svc","value":"h3=\":443\"; ma=86400"}],"cookie":[],"responseTime":null,"body":"{\n \"message\": \"Template Added successfully!\",\n \"success\": true,\n \"template\": {\n \"id\": \"ID\",\n \"account_id\": \"account_id\",\n \"name\": \"Testing_Message_OR_NAME\",\n \"ttype\": \"text_message\",\n \"bot_id\": \"Bot_id\",\n \"tjson\": \"{\\\"name\\\":\\\"Testing_Message_OR_NAME\\\",\\\"type\\\":\\\"text_message\\\",\\\"botId\\\":\\\"dh6OSp3oM7UaqlL5\\\",\\\"textMessageContent\\\":\\\"Time to go big or go home because it’s India VS Australia FINALS!\\\",\\\"suggestions\\\":[{\\\"displayText\\\":\\\"Answer \\\\u0026 Win [Prizes]\\\",\\\"postback\\\":\\\"answer_win_1\\\",\\\"suggestionType\\\":\\\"reply\\\"},{\\\"displayText\\\":\\\"Answer and Win\\\",\\\"postback\\\":\\\"answer_and_win\\\",\\\"suggestionType\\\":\\\"url_action\\\",\\\"url\\\":\\\"https://brandx.onelink.me/\\\"},{\\\"displayText\\\":\\\"Call Now\\\",\\\"phoneNumber\\\":\\\"+919999999999\\\",\\\"postback\\\":\\\"call_now\\\",\\\"suggestionType\\\":\\\"dialer_action\\\"}]}\",\n \"status\": \"Pending\",\n \"created_by\": \"created_by\",\n \"updated_by\": \"updated_by\",\n \"created_at\": \"2024-07-30T05:53:41.858648079Z\",\n \"modified_at\": \"2024-07-30T05:53:41.858649735Z\"\n }\n}"},{"id":"79228be9-23bb-4efb-9b17-662067ef3d55","name":"400 Error","originalRequest":{"method":"POST","header":[],"body":{"mode":"raw","raw":"{\n \"name\": \"Testing_Message_OR_NAME\",\n \"type\": \"text_message\",\n \"botId\": \"RCS_BOT_ID\",\n \"textMessageContent\": \"Time to go big or go home because it’s India VS Australia FINALS!\",\n \"suggestions\": [\n {\n \"suggestionType\": \"reply\",\n \"displayText\": \"Answer & Win [Prizes]\",\n \"postback\": \"answer_win_1\"\n },\n {\n \"suggestionType\": \"url_action\",\n \"url\": \"https://brandx.onelink.me/\",\n \"displayText\": \"Answer and Win\",\n \"postback\": \"answer_and_win\",\n \"application\": \"webview-full\" //(browser, webview-full, webview-tall, webview-half)\n },\n {\n \"suggestionType\": \"dialer_action\",\n \"phoneNumber\": \"+919999999999\",\n \"displayText\": \"Call Now\",\n \"postback\": \"call_now\"\n }\n ]\n}","options":{"raw":{"language":"json"}}},"url":{"raw":"https://rcsapi.trustsignal.io/v1/create-template?api__key=APIKEY","host":["https://rcsapi.trustsignal.io"],"path":["v1","create-template"],"query":[{"key":"api__key","value":"APIKEY"}]}},"status":"Bad Request","code":400,"_postman_previewlanguage":"json","header":[{"key":"Date","value":"Tue, 30 Jul 2024 05:56:11 GMT"},{"key":"Content-Type","value":"application/json; charset=UTF-8"},{"key":"Content-Length","value":"118"},{"key":"Connection","value":"keep-alive"},{"key":"Vary","value":"Origin"},{"key":"CF-Cache-Status","value":"DYNAMIC"},{"key":"Report-To","value":"{\"endpoints\":[{\"url\":\"https:\\/\\/a.nel.cloudflare.com\\/report\\/v4?s=XT0WBUqNpvogzLQxactd%2ByG%2BzZofcWyPMeLwwIQ0PxblxYB%2Frzopo5eygaIGXLvMbLRsgTVq%2B0sIycexz5A8122%2BPtIcnHvLHowguHtgTnlcxfzzn5SwnWtL9DmkDpQHFXE5VqxVbFQ%3D\"}],\"group\":\"cf-nel\",\"max_age\":604800}"},{"key":"NEL","value":"{\"success_fraction\":0,\"report_to\":\"cf-nel\",\"max_age\":604800}"},{"key":"Server","value":"cloudflare"},{"key":"CF-RAY","value":"8ab31aa31f5c73cb-MRS"},{"key":"alt-svc","value":"h3=\":443\"; ma=86400"}],"cookie":[],"responseTime":null,"body":"{\n \"errors\": [\n {\n \"code\": \"101\",\n \"codeMsg\": \"API_KEY_MISSING\",\n \"message\": \"API Key is required in the request\"\n }\n ],\n \"success\": false\n}"}],"_postman_id":"be2f070c-ab5a-4865-acad-8cad7e274f15"},{"name":"Standalone","id":"c1917d17-46e9-47dc-9038-634d4783115c","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Content-Type","value":"application/json"}],"body":{"mode":"raw","raw":"{\n \"name\": \"multimedia_template\",\n \"type\": \"rich_card\",\n \"botId\": \"RCS_BOT_ID\",\n \"orientation\": \"VERTICAL\", //(VERTICAL,HORIZONTAL)\n \"height\": \"SHORT_HEIGHT\", //(SHORT_HEIGHT,MEDIUM_HEIGHT) Applicable only for VERTICAL orientation\n \"alignment\": \"LEFT\", //(LEFT,RIGHT) Applicable only for HORIZONTAL orientation\n \"standAlone\": {\n \"cardTitle\": \"Keep calm & BAT on!\",\n \"cardDescription\": \"Hi [Name], Time to go big or go home because it''s India VS Australia FINALS!\",\n \"mediaUrl\": \"Confirm_Email_Button.mp4\",\n \"thumbnailUrl\": \"Confirm_Email_Button.png\", //If the file type is video then need to give thumbnailUrl\n \"suggestions\": [\n {\n \"suggestionType\": \"reply\",\n \"displayText\": \"Answer & Win [Prizes]\",\n \"postback\": \"answer_win_1\"\n },\n {\n \"suggestionType\": \"url_action\",\n \"url\": \"https://brandx.onelink.me/\",\n \"displayText\": \"Answer and Win\",\n \"postback\": \"answer_and_win\",\n \"application\": \"webview-full\" //(browser, webview-full, webview-tall, webview-half)\n },\n {\n \"suggestionType\": \"dialer_action\",\n \"phoneNumber\": \"+919999999999\",\n \"displayText\": \"Call Now\",\n \"postback\": \"call_now\"\n }\n ]\n }\n}","options":{"raw":{"language":"json"}}},"url":"https://rcsapi.trustsignal.io/api/v1/template?api_key=APIKEY&s=2","description":"This endpoint is used to create a new template with the provided details.
\nname (string): The name of the template.
\ntype (string): The type of the template.
\nbotId (string): The ID of the bot associated with the template.
\norientation (string): The orientation of the template.
\nheight (string): The height of the template.
\nalignment (string): The alignment of the template.
\nstandAlone (object): Additional details for the stand-alone card, including cardTitle, cardDescription, mediaUrl, thumbnailUrl, and suggestions.
\nThe response of this request is a JSON object with the following schema:
\n{\n \"type\": \"object\",\n \"properties\": {\n \"message\": { \"type\": \"string\" },\n \"success\": { \"type\": \"boolean\" },\n \"template\": {\n \"type\": \"object\",\n \"properties\": {\n \"id\": { \"type\": \"string\" },\n \"account_id\": { \"type\": \"string\" },\n \"name\": { \"type\": \"string\" },\n \"ttype\": { \"type\": \"string\" },\n \"bot_id\": { \"type\": \"string\" },\n \"tjson\": { \"type\": \"string\" },\n \"status\": { \"type\": \"string\" },\n \"created_by\": { \"type\": \"string\" },\n \"updated_by\": { \"type\": \"string\" },\n \"created_at\": { \"type\": \"string\" },\n \"modified_at\": { \"type\": \"string\" }\n }\n }\n }\n}\n\nThe response may also include an array of errors with code, codeMsg, and message attributes.
\n","urlObject":{"path":["api","v1","template"],"host":["https://rcsapi.trustsignal.io"],"query":[{"key":"api_key","value":"APIKEY"},{"key":"s","value":"2"}],"variable":[]}},"response":[{"id":"c6cf1a57-0fce-42ca-8bb8-4fe05b54ff55","name":"400 Error","originalRequest":{"method":"POST","header":[{"key":"Content-Type","value":"application/json"}],"body":{"mode":"raw","raw":"{\n \"name\": \"multimedia_template\",\n \"type\": \"rich_card\",\n \"botId\": \"RCS_BOT_ID\",\n \"orientation\": \"VERTICAL\", \n \"height\": \"SHORT_HEIGHT\", \n \"alignment\": \"LEFT\", \n \"standAlone\": {\n \"cardTitle\": \"Keep calm & BAT on!\",\n \"cardDescription\": \"Hi [Name], Time to go big or go home because it''s India VS Australia FINALS!\",\n \"mediaUrl\": \"Confirm_Email_Button.mp4\",\n \"thumbnailUrl\":\"Confirm_Email_Button.png\", //If the file type is video then need to give thumbnailUrl\n \"suggestions\": [\n {\n \"suggestionType\": \"reply\",\n \"displayText\": \"Answer & Win [Prizes]\",\n \"postback\": \"answer_win_1\"\n },\n {\n \"suggestionType\": \"url_action\",\n \"url\": \"https://brandx.onelink.me/\",\n \"displayText\": \"Answer and Win\",\n \"postback\": \"answer_and_win\"\n },\n {\n \"suggestionType\": \"dialer_action\",\n \"phoneNumber\": \"+919999999999\",\n \"displayText\": \"Call Now\",\n \"postback\": \"call_now\"\n }\n ]\n }\n}","options":{"raw":{"language":"json"}}},"url":{"raw":"https://rcsapi.trustsignal.io/v1/create-template?api_key=APIKEY","host":["https://rcsapi.trustsignal.io"],"path":["v1","create-template"],"query":[{"key":"api_key","value":"APIKEY"}]}},"status":"Bad Request","code":400,"_postman_previewlanguage":"json","header":[{"key":"Date","value":"Fri, 21 Feb 2025 22:37:25 GMT"},{"key":"Content-Type","value":"application/json; charset=UTF-8"},{"key":"Content-Length","value":"118"},{"key":"Connection","value":"keep-alive"},{"key":"Vary","value":"Origin"},{"key":"cf-cache-status","value":"DYNAMIC"},{"key":"Report-To","value":"{\"endpoints\":[{\"url\":\"https:\\/\\/a.nel.cloudflare.com\\/report\\/v4?s=u2sDAs8S0cYMqwerR8WbP4IcT5x9kp95Wv3%2F%2FWyfYafzfpc%2F9hdgbhqg99jpXZ0Z1ymxJTfmcm3FF7Yd44BUtXq9fvq%2BpgOVN7Q%2F49aZiAwgm5kUG0GCrk4u4F8AN%2BR3Up7vKiHVsKY%3D\"}],\"group\":\"cf-nel\",\"max_age\":604800}"},{"key":"NEL","value":"{\"success_fraction\":0,\"report_to\":\"cf-nel\",\"max_age\":604800}"},{"key":"Server","value":"cloudflare"},{"key":"CF-RAY","value":"915a38869f256fb3-IAD"},{"key":"alt-svc","value":"h3=\":443\"; ma=86400"},{"key":"server-timing","value":"cfL4;desc=\"?proto=TCP&rtt=2013&min_rtt=1781&rtt_var=834&sent=3&recv=6&lost=0&retrans=0&sent_bytes=219&recv_bytes=2334&delivery_rate=813026&cwnd=250&unsent_bytes=0&cid=a86f71553b89124c&ts=523&x=0\""}],"cookie":[],"responseTime":null,"body":"{\n \"errors\": [\n {\n \"code\": \"101\",\n \"codeMsg\": \"API_KEY_MISSING\",\n \"message\": \"API Key is required in the request\"\n }\n ],\n \"success\": false\n}"},{"id":"497f6875-4f02-47e5-b40f-ce1de0273598","name":"200 Success","originalRequest":{"method":"POST","header":[{"key":"Content-Type","value":"application/json"}],"body":{"mode":"raw","raw":"{\n \"name\": \"multimedia_template\",\n \"type\": \"rich_card\",\n \"botId\": \"RCS_BOT_ID\",\n \"orientation\": \"VERTICAL\", \n \"height\": \"SHORT_HEIGHT\", \n \"alignment\": \"LEFT\", \n \"standAlone\": {\n \"cardTitle\": \"Keep calm & BAT on!\",\n \"cardDescription\": \"Hi [Name], Time to go big or go home because it''s India VS Australia FINALS!\",\n \"mediaUrl\": \"Confirm_Email_Button.mp4\",\n \"thumbnailUrl\":\"Confirm_Email_Button.png\", \n \"suggestions\": [\n {\n \"suggestionType\": \"reply\",\n \"displayText\": \"Answer & Win [Prizes]\",\n \"postback\": \"answer_win_1\"\n },\n {\n \"suggestionType\": \"url_action\",\n \"url\": \"https://brandx.onelink.me/\",\n \"displayText\": \"Answer and Win\",\n \"postback\": \"answer_and_win\"\n },\n {\n \"suggestionType\": \"dialer_action\",\n \"phoneNumber\": \"+919999999999\",\n \"displayText\": \"Call Now\",\n \"postback\": \"call_now\"\n }\n ]\n }\n}","options":{"raw":{"language":"json"}}},"url":{"raw":"https://rcsapi.trustsignal.io/v1/create-template?api_key=APIKEY","host":["https://rcsapi.trustsignal.io"],"path":["v1","create-template"],"query":[{"key":"api_key","value":"APIKEY"}]}},"status":"OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"Date","value":"Fri, 21 Feb 2025 22:38:04 GMT"},{"key":"Content-Type","value":"application/json; charset=UTF-8"},{"key":"Transfer-Encoding","value":"chunked"},{"key":"Connection","value":"keep-alive"},{"key":"Vary","value":"Origin"},{"key":"cf-cache-status","value":"DYNAMIC"},{"key":"Report-To","value":"{\"endpoints\":[{\"url\":\"https:\\/\\/a.nel.cloudflare.com\\/report\\/v4?s=vKREyAYpHNyzsvRBRyRz0qvume5zfCUYOi1slb5QlJrL6LW8xhoCKN6WKfep8VWMG3iXM1Nhu7gsMDYXgvNGQiI5D2XlOExMXKRURP25DQw2tnebyTz5V9vIxuYzkwl7%2FbpDsnO%2FDA0%3D\"}],\"group\":\"cf-nel\",\"max_age\":604800}"},{"key":"NEL","value":"{\"success_fraction\":0,\"report_to\":\"cf-nel\",\"max_age\":604800}"},{"key":"Server","value":"cloudflare"},{"key":"CF-RAY","value":"915a39795dd8cdc4-IAD"},{"key":"Content-Encoding","value":"br"},{"key":"alt-svc","value":"h3=\":443\"; ma=86400"},{"key":"server-timing","value":"cfL4;desc=\"?proto=TCP&rtt=1733&min_rtt=1541&rtt_var=715&sent=3&recv=6&lost=0&retrans=0&sent_bytes=219&recv_bytes=2334&delivery_rate=939649&cwnd=239&unsent_bytes=0&cid=bc6c83db19bf2a47&ts=656&x=0\""}],"cookie":[],"responseTime":null,"body":"{\n \"message\": \"Template Added successfully!\",\n \"success\": true,\n \"template\": {\n \"id\": \"5auep9giedh\",\n \"account_id\": \"60752a9879efd8cdafb190ea\",\n \"name\": \"multimedia_template\",\n \"ttype\": \"rich_card\",\n \"bot_id\": \"v2UxYnDqhDlOR4JX\",\n \"tjson\": \"{\\\"tempid\\\":\\\"\\\",\\\"name\\\":\\\"multimedia_template\\\",\\\"type\\\":\\\"rich_card\\\",\\\"botId\\\":\\\"v2UxYnDqhDlOR4JX\\\",\\\"orientation\\\":\\\"VERTICAL\\\",\\\"alignment\\\":\\\"LEFT\\\",\\\"height\\\":\\\"SHORT_HEIGHT\\\",\\\"standAlone\\\":{\\\"cardDescription\\\":\\\"Hi [Name], Time to go big or go home because it''s India VS Australia FINALS!\\\",\\\"cardTitle\\\":\\\"Keep calm \\\\u0026 BAT on!\\\",\\\"mediaUrl\\\":\\\"Confirm_Email_Button.mp4\\\",\\\"suggestions\\\":[{\\\"displayText\\\":\\\"Answer \\\\u0026 Win [Prizes]\\\",\\\"postback\\\":\\\"answer_win_1\\\",\\\"suggestionType\\\":\\\"reply\\\"},{\\\"displayText\\\":\\\"Answer and Win\\\",\\\"postback\\\":\\\"answer_and_win\\\",\\\"suggestionType\\\":\\\"url_action\\\",\\\"url\\\":\\\"https://brandx.onelink.me/\\\"},{\\\"displayText\\\":\\\"Call Now\\\",\\\"phoneNumber\\\":\\\"+919999999999\\\",\\\"postback\\\":\\\"call_now\\\",\\\"suggestionType\\\":\\\"dialer_action\\\"}],\\\"thumbnailUrl\\\":\\\"https://1291259138.rsc.cdn77.org/1709992446_28e0ca8635ade81f7b9f.jpeg\\\"}}\",\n \"status\": \"Pending\",\n \"created_by\": \"000000000000000000000000\",\n \"updated_by\": \"000000000000000000000000\",\n \"created_at\": \"2025-02-21T22:38:04.124565146Z\",\n \"modified_at\": \"2025-02-21T22:38:04.124566593Z\"\n 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ID","id":"a99e5a33-93cb-4a50-b533-f93238cb8fda","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"GET","header":[],"url":"https://rcsapi.trustsignal.io/api/v1/template/:id?api_key=APIKEY","urlObject":{"path":["api","v1","template",":id"],"host":["https://rcsapi.trustsignal.io"],"query":[{"key":"api_key","value":"APIKEY"}],"variable":[{"id":"5820c0dc-3052-44d8-a8d9-05f83884d3f3","type":"any","value":"_vurct5rogw","key":"id"}]}},"response":[{"id":"53a33f47-a158-4e7b-8738-489db8afc2a3","name":"200 Success","originalRequest":{"method":"GET","header":[],"url":{"raw":"https://rcsapi.trustsignal.io/account-templates?api_key=APIKEY&limit=50&page=1","host":["https://rcsapi.trustsignal.io"],"path":["account-templates"],"query":[{"key":"api_key","value":"APIKEY"},{"key":"limit","value":"50"},{"key":"page","value":"1"}]}},"status":"OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"Date","value":"Mon, 29 Jul 2024 12:27:40 GMT"},{"key":"Content-Type","value":"application/json; charset=UTF-8"},{"key":"Transfer-Encoding","value":"chunked"},{"key":"Connection","value":"keep-alive"},{"key":"Vary","value":"Origin"},{"key":"CF-Cache-Status","value":"DYNAMIC"},{"key":"Report-To","value":"{\"endpoints\":[{\"url\":\"https:\\/\\/a.nel.cloudflare.com\\/report\\/v4?s=P6OBHwqAbCMpdW3TqmgHzAIMQG1YaXM5FpjGZHOuxjkFFX8kX1Qw3aWkzXJReRUMtAYaFbSSc5j2LS48s9nmNDnRfxz3AqXVcJvgsxm3hb64hikjkUmHejEtESgw2UCXWcfqbuKlS8w%3D\"}],\"group\":\"cf-nel\",\"max_age\":604800}"},{"key":"NEL","value":"{\"success_fraction\":0,\"report_to\":\"cf-nel\",\"max_age\":604800}"},{"key":"Server","value":"cloudflare"},{"key":"CF-RAY","value":"8aad1ab6ba283d0d-CDG"},{"key":"Content-Encoding","value":"br"},{"key":"alt-svc","value":"h3=\":443\"; ma=86400"}],"cookie":[],"responseTime":null,"body":"{\n \"limit\": 1000,\n \"page\": 1,\n \"success\": true,\n \"templates\": [\n {\n \"id\": \"id\",\n \"account_id\": \"Account_id\",\n \"name\": \"Team_TrustSignal\",\n \"ttype\": \"ttype\",\n \"bot_id\": \"bot_id\",\n \"tjson\": \"{ }\",\n \"csparams\": {\n \"tsurl0\": \"\"\n },\n \"status\": \"approved\",\n \"created_by\": \"created_by\",\n \"updated_by\": \"updated_by\",\n \"created_at\": \"2024-07-10T09:34:01.401Z\",\n \"modified_at\": \"2024-07-10T09:34:01.401Z\"\n }\n \n ],\n \"totalrecords\": 90\n}"},{"id":"29feec05-d70e-4626-875b-220d1ba857dd","name":"400 Error","originalRequest":{"method":"GET","header":[],"url":{"raw":"https://rcsapi.trustsignal.io/account-template?api_key=APIKEY&limit=50&page=1","host":["https://rcsapi.trustsignal.io"],"path":["account-template"],"query":[{"key":"api_key","value":"APIKEY"},{"key":"limit","value":"50"},{"key":"page","value":"1"}]}},"status":"Not Found","code":404,"_postman_previewlanguage":"plain","header":[{"key":"Date","value":"Mon, 29 Jul 2024 12:31:18 GMT"},{"key":"Content-Type","value":"text/plain; charset=utf-8"},{"key":"Content-Length","value":"9"},{"key":"Connection","value":"keep-alive"},{"key":"Vary","value":"Origin"},{"key":"CF-Cache-Status","value":"DYNAMIC"},{"key":"Report-To","value":"{\"endpoints\":[{\"url\":\"https:\\/\\/a.nel.cloudflare.com\\/report\\/v4?s=db%2Bi7LS%2B03%2FcjaO1Vh3MjjbKnkjD8t5xF5UY1Nr9VdQyGijHNRuIf9xSGrHrVBYfjOz2M4HlETBWACFoWhL%2FAa3dME83hpqTrRFNEABANcQZ3EFVAlERq4Y6BzrFm5H5aqWMWVHyKls%3D\"}],\"group\":\"cf-nel\",\"max_age\":604800}"},{"key":"NEL","value":"{\"success_fraction\":0,\"report_to\":\"cf-nel\",\"max_age\":604800}"},{"key":"Server","value":"cloudflare"},{"key":"CF-RAY","value":"8aad200b9cdb3d0d-CDG"},{"key":"alt-svc","value":"h3=\":443\"; ma=86400"}],"cookie":[],"responseTime":null,"body":"Not Found"}],"_postman_id":"a99e5a33-93cb-4a50-b533-f93238cb8fda"}],"id":"3dabf4fa-d6be-404d-9a0e-a631d7fa65e6","description":"RCS
For Rich card message :-
Template Name:- 20 character
\nTemplate Header:- 200 character (Bold heading) emoji included
\nBody content:- 2000 character emoji included
\nButton:- UTM link for tracking (Button name:- 25 character)
\nImage dimensions:- The image you specify must be 3:1 aspect ratio, have a max file size of 2MB, have an optimal resolution of 1440 pixels x 480 pixels, and should be a JPEG, JPG, PNG, or GIF. If the image you select doesn’t meet these requirements, you’ll have the opportunity to edit it. If you are uploading a video, the max file size is 10MB.
\nFor Carousel message -
\nTemplate Name:- 20 character
\nTemplate Header:- 200 character (Bold heading) emoji included
\nBody content:- 2000 character emoji included
\nButton:- UTM link for tracking (Button name:- 25 character)
\nImage Dimensions :- The image you specify must be 5:4 aspect ratio, have a max file size of 1MB, have an optimal resolution of 960 pixels x 720 pixels, and should be a JPEG, JPG, PNG, or GIF. If the image you select doesn’t meet these requirements, you’ll have the opportunity to edit it. If you are uploading a video, the max file size is 5MB.
\n","_postman_id":"3dabf4fa-d6be-404d-9a0e-a631d7fa65e6"}],"id":"c3e12f94-6d27-47f5-85be-adac7b9a609c","_postman_id":"c3e12f94-6d27-47f5-85be-adac7b9a609c","description":""},{"name":"Email","item":[{"name":"Send Email","item":[{"name":"OTP Email","id":"b1abc4e8-dbd9-4231-a75a-3511d395bc13","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[],"body":{"mode":"raw","raw":"{\n \n \"to\": \"EMAIL_TO\",\n \"from\": \"EMAIL_FROM\",\n \"template_id\": \"EMAIL_TEMPLATE_ID\",\n \"subject\": \"THIS IS TEST EMAIL FROM TRUSTSIGNAL.IO\",\n \"evariables\": \"{\\\"name\\\":\\\"John Doe\\\"}\"\n\n}","options":{"raw":{"language":"json"}}},"url":"https://eapi.trustsignal.io/v1/otp-email?api_key=APIKEY","description":"This endpoint allows you to send an OTP (One-Time Password) via email by making an HTTP POST request to the specified URL. The request should include the recipient's email address, sender's email address, template ID, subject, and any additional variables required for the email template.
\nto (string, required): The recipient's email address.
\nfrom (string, required): The sender's email address.
\ntemplate_id (string, required): The ID of the email template to be used.
\nsubject (string, required): The subject of the email.
\nevariables (string, required): Additional variables required for the email template.
\nThe response will be in JSON format and will include the following fields:
\nmessage (string): A message related to the response.
\nresults (object): An object containing the email, transaction ID, and cost information.
\nemail (string): The recipient's email address.
\ntransaction_id (string): The ID associated with the transaction.
\necost (number): The cost associated with the email transaction.
\nsuccess (boolean): Indicates whether the request was successful.
\nThis endpoint is used to send transactional emails.
\nto (string, required): The recipient's email address.
from (string, required): The sender's email address.
template_id (string, required): The ID of the email template to be used.
subject (string, required): The subject of the email.
evariables (string, required): Additional variables to be used in the email template.
The response is a JSON object with the following properties:
\nmessage (string): A message related to the email sending process.
results (object): An object containing the following properties:
email (string): The recipient's email address.
transaction_id (string): The ID of the transactional email.
ecost (number): The cost associated with sending the email.
success (boolean): Indicates whether the email sending was successful.
This endpoint is used to send promotional emails using a specified template.
\nMethod: POST
\nHeaders:
\nBody (raw, JSON):
\nto (string): The email address of the recipient.
\nfrom (string): The email address of the sender.
\ntemplate_id (string): The ID of the email template to be used.
\nsubject (string): The subject of the email.
\nevariables (string): Additional variables to be used in the email template.
\nThe Create User OTP endpoint is used to send a one-time password (OTP) to a specified user for verification.
to (string, required): The recipient's phone number or email address.
sender_id (string, required): The sender ID for the OTP message.
template_id (string, required): The ID of the template to be used for the OTP message.
This endpoint allows you to verify the OTP (One-Time Password) for a user.
\nto (string, required): The destination for the OTP.
otp (string, required): The One-Time Password to be verified.
The response will be a JSON object with the following properties:
\nmessage (string): A message related to the verification process.
success (boolean): Indicates the success of the OTP verification process.
{\n \"message\": \"\",\n \"success\": true\n}\n\nWhatsApp Template Message Guidelines
\nTemplate Name: Up to 512 characters
\nTemplate Body: Up to 1024 characters — use bold headings and emojis 😊
\nThere is a total limit of 10 buttons per template, which can be a combination of URL, phone number, and quick reply buttons, with specific limitations on each type.
\nA maximum of two URL buttons is allowed per template.
\nA maximum of one phone number button is allowed.
\nA maximum of 10 quick reply buttons are allowed, but if you mix them with other button types, they must be in a separate group.
\nWhatsapp Carousel Guidelines
\nCard Body Text: Up to 160 characters, emojis allowed 🎯
\nCard Limit: Add up to 10 images or videos per template
\nImage Specs: .jpeg or .png, max 10 MB, size 1125 × 600 px (recommended)
\nVideo Specs: .mp4, max 16 MB, resolution above 1920×1080
\nButtons - You can add upto 2 buttons. For each button add name of the button as label and the button type.
\nImportant : Meta DOES NOT support line space the card body text hence do not add this else your WhatsApp broadcast would fail.
\n","_postman_id":"cbdf1d0f-2edd-4360-abac-2de5e1fe35ad"},{"name":"Agent","item":[{"name":"Text","id":"d90dac52-7fc7-4ea0-a2df-eda366b95a02","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[],"body":{"mode":"raw","raw":"{\n \"reply\": {\n \"message\": \"Hello, I'm John. How can I assist you today?\"\n },\n \"sender\": \"WA_SENDER\",\n \"to\": \"WA_PHONE\",\n \"message_type\": \"text\",\n \"pr1\": \"value1\", //optional\n \"pr2\": \"value2\", //optional\n \"pr3\": \"value3\", //optional\n \"pr4\": \"value4\", //optional\n \"pr5\": \"value5\" //optional\n}","options":{"raw":{"language":"json"}}},"url":"https://wpapi.trustsignal.io/api/v1/whatsapp/agent-reply?api_key=APIKEY","description":"This endpoint allows you to send a reply message via WhatsApp.
\nreply (object): The reply message object.
message (string, optional): The message to be sent as a reply.sender (string): The sender's identifier.
to (string): The recipient's identifier.
message_type (string): The type of message being sent.
The response is in JSON format and includes the following fields:
\nmessage (string): The message sent.
results (object): Additional results of the transaction.
to (string): The recipient's identifier.
transaction_id (string): The transaction ID.
success (boolean): Indicates if the request was successful.
This endpoint allows you to send a reply message via WhatsApp.
\nreply (object): The reply message object.
message (string, optional): The message to be sent as a reply.sender (string): The sender's identifier.
to (string): The recipient's identifier.
message_type (string): The type of message being sent.
The response is in JSON format and includes the following fields:
\nmessage (string): The message sent.
results (object): Additional results of the transaction.
to (string): The recipient's identifier.
transaction_id (string): The transaction ID.
success (boolean): Indicates if the request was successful.
This endpoint allows you to send a reply message via WhatsApp.
\nreply (object): The reply message object.
message (string, optional): The message to be sent as a reply.sender (string): The sender's identifier.
to (string): The recipient's identifier.
message_type (string): The type of message being sent.
The response is in JSON format and includes the following fields:
\nmessage (string): The message sent.
results (object): Additional results of the transaction.
to (string): The recipient's identifier.
transaction_id (string): The transaction ID.
success (boolean): Indicates if the request was successful.
This endpoint allows you to send a location-based message from an agent to a specified recipient via WhatsApp. It is designed to facilitate communication by sharing location details, which can be useful for various purposes such as meeting points, delivery addresses, or emergency contacts.
\nMethod: POST
URL: https://wpapi.trustsignal.io/api/v1/whatsapp/agent-reply?api_key=APIKEY
The request body should be a JSON object containing the following parameters:
\nsender (string): The phone number of the sender in international format.
\nto (string): The phone number of the recipient in international format.
\ntype (string): The type of message being sent. For this endpoint, it should be set to \"location\".
\nlocation (object): An object containing the details of the location being shared:
\nlatitude (string): The latitude of the location.
\nlongitude (string): The longitude of the location.
\nname (string): A name for the location.
\naddress (string): The full address of the location.
\npr1 to pr5 (string): Optional parameters that can be used to specify additional context or labels for the location, such as:
\npr1: office_location
\npr2: meeting_point
\npr3: delivery_address
\npr4: emergency_contact
\npr5: pickup_location
\nUpon a successful request, the API will return a JSON response with the following structure:
\nstatus (integer): HTTP status code indicating the result of the request (e.g., 200 for success).
\nmessage (string): A message providing additional information about the response, typically empty on success.
\nresults (object): An object containing:
\nto (string): The phone number of the recipient (e.g., empty string on success).
\ntransaction_id (string): A unique identifier for the transaction (e.g., empty string on success).
\nsuccess (boolean): Indicates whether the request was processed successfully (true on success).
\n{\n \"message\": \"\",\n \"results\": {\n \"to\": \"\",\n \"transaction_id\": \"\"\n },\n \"success\": true\n}\n\nThis endpoint is essential for applications that require real-time location sharing through WhatsApp, enhancing user interaction and operational efficiency.
\nThis endpoint allows you to send a location-based message from an agent to a specified recipient via WhatsApp. It is designed to facilitate communication by sharing location details, which can be useful for various purposes such as meeting points, delivery addresses, or emergency contacts.
\nMethod: POST
URL: https://wpapi.trustsignal.io/api/v1/whatsapp/agent-reply?api_key=APIKEY
The request body should be a JSON object containing the following parameters:
\nsender (string): The phone number of the sender in international format (e.g., \"917982274332\").
\nto (string): The phone number of the recipient in international format (e.g., \"917895172025\").
\ntype (string): The type of message being sent. For this endpoint, it should be set to \"location\".
\nlocation (object): An object containing the details of the location being shared:
\nlatitude (string): The latitude of the location (e.g., \"28.6139\").
\nlongitude (string): The longitude of the location (e.g., \"77.2090\").
\nname (string): A name for the location (e.g., \"Delhi\").
\naddress (string): The full address of the location (e.g., \"New Delhi, Delhi, India\").
\npr1 to pr5 (string): Optional parameters that can be used to specify additional context or labels for the location, such as:
\npr1: office_location
\npr2: meeting_point
\npr3: delivery_address
\npr4: emergency_contact
\npr5: pickup_location
\nUpon a successful request, the API will return a JSON response with the following structure:
\nstatus (integer): HTTP status code indicating the result of the request (e.g., 200 for success).
\nmessage (string): A message providing additional information about the response, typically empty on success.
\nresults (object): An object containing:
\nto (string): The phone number of the recipient (e.g., empty string on success).
\ntransaction_id (string): A unique identifier for the transaction (e.g., empty string on success).
\nsuccess (boolean): Indicates whether the request was processed successfully (true on success).
\n{\n \"message\": \"\",\n \"results\": {\n \"to\": \"\",\n \"transaction_id\": \"\"\n },\n \"success\": true\n}\n\nThis endpoint is essential for applications that require real-time location sharing through WhatsApp, enhancing user interaction and operational efficiency.
\n","urlObject":{"path":["api","v1","whatsapp","agent-reply"],"host":["https://wpapi.trustsignal.io"],"query":[{"key":"api_key","value":"APIKEY"}],"variable":[]}},"response":[{"id":"3341b618-8149-4db4-a679-93deb69c13e2","name":"200 Success","originalRequest":{"method":"POST","header":[],"body":{"mode":"raw","raw":"{\n \"sender\": \"WA_SENDER\",\n \"to\": \"WA_PHONE\",\n \"type\": \"location\",\n \"location\": {\n \"latitude\": \"28.6139\",\n \"longitude\": \"77.2090\", \n \"name\": \"Delhi\",\n \"address\": \"New Delhi, Delhi, India\"\n },\n \"pr1\": \"office_location\",\n \"pr2\": \"meeting_point\",\n \"pr3\": \"delivery_address\",\n \"pr4\": \"emergency_contact\",\n \"pr5\": \"pickup_location\"\n}","options":{"raw":{"language":"json"}}},"url":{"raw":"https://wpapi.trustsignal.io/api/v1/whatsapp/agent-reply?api_key=APIKEY","host":["https://wpapi.trustsignal.io"],"path":["api","v1","whatsapp","agent-reply"],"query":[{"key":"api_key","value":"APIKEY"}]}},"status":"OK","code":200,"_postman_previewlanguage":null,"header":[{"key":"Content-Encoding","value":"gzip"},{"key":"Content-Type","value":"application/json; charset=utf-8"},{"key":"Vary","value":"Accept-Encoding"},{"key":"Date","value":"Wed, 24 Sep 2025 11:24:49 GMT"},{"key":"Content-Length","value":"141"}],"cookie":[],"responseTime":null,"body":"{\n \"message\": \"Request process successfully\",\n \"results\": {\n \"to\": \"917895172025\",\n \"transaction_id\": \"175871308930299357791789517202511452\"\n },\n \"success\": true\n}"},{"id":"33b4249d-2fed-4007-ba72-404188a2969b","name":"400 Error","originalRequest":{"method":"POST","header":[],"body":{"mode":"raw","raw":"{\n \"sender\": \"WA_SENDER\",\n \"to\": \"91WA_PHONE\",\n \"type\": \"location\",\n \"location\": {\n \"latitude\": \"28.6139\",\n \"longitude\": \"77.2090\", \n \"name\": \"Delhi\",\n \"address\": \"New Delhi, Delhi, India\"\n },\n \"pr1\": \"office_location\",\n \"pr2\": \"meeting_point\",\n \"pr3\": \"delivery_address\",\n \"pr4\": \"emergency_contact\",\n \"pr5\": \"pickup_location\"\n}","options":{"raw":{"language":"json"}}},"url":{"raw":"https://wpapi.trustsignal.io/api/v1/whatsapp/agent-reply?api_key=APIKEY","host":["https://wpapi.trustsignal.io"],"path":["api","v1","whatsapp","agent-reply"],"query":[{"key":"api_key","value":"APIKEY"}]}},"status":"Bad Request","code":400,"_postman_previewlanguage":null,"header":[{"key":"Content-Encoding","value":"gzip"},{"key":"Content-Type","value":"application/json; charset=utf-8"},{"key":"Vary","value":"Accept-Encoding"},{"key":"Date","value":"Wed, 24 Sep 2025 11:26:08 GMT"},{"key":"Content-Length","value":"150"}],"cookie":[],"responseTime":null,"body":"{\n \"errors\": [\n {\n \"code\": \"400\",\n \"codeMsg\": \"BAD_REQUEST\",\n \"message\": \"This conversation has exceeds the time limit\"\n }\n ],\n \"success\": false\n}"}],"_postman_id":"8d264f03-63f6-431e-b213-0484b0e88b8b"},{"name":"Typing Indicator","id":"21a59e3c-3e9f-4d68-8306-9c79e78fac8f","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[],"body":{"mode":"raw","raw":"{\n \"message_id\":\"wamid.HBgMOTE3ODk1MTcyMDI1FQIAEhgUM0E0ODA0UI4NUI4M0ZEQTMwMEYA\"\n\n}","options":{"raw":{"language":"json"}}},"url":"https://wpapi.trustsignal.io/api/v1/whatsapp/typing-indicator?api_key=APIKEY","description":"This endpoint is used to send a typing indicator in a WhatsApp chat. When invoked, it notifies the recipient that the sender is currently typing a message. This is particularly useful for enhancing user experience in real-time messaging applications.
\nMethod: POST
\nURL: https://wpapi.trustsignal.io/api/v1/whatsapp/typing-indicator?api_key=APIKEY
The request body must be in JSON format and should include the following parameter:
\nExample Request Body:
\n{\n \"message_id\": \"wamid.HBgMOTE3ODk1MTcyMDI1FQIA ...\"\n}\n\nUpon a successful request, the API will return a JSON response with the following structure:
\nsuccess (boolean): Indicates whether the request was processed successfully.
\nmessage (string): A message providing additional information about the request. This may be empty.
\n{\n \"message\": \"\",\n \"success\": true\n}\n\nThis endpoint is essential for applications that require real-time interaction and feedback in messaging scenarios, ensuring users are aware when someone is actively composing a message.
\n","urlObject":{"path":["api","v1","whatsapp","typing-indicator"],"host":["https://wpapi.trustsignal.io"],"query":[{"key":"api_key","value":"APIKEY"}],"variable":[]}},"response":[{"id":"996f78db-6eaf-4112-9c86-bb0940d1dab9","name":"200 Success","originalRequest":{"method":"POST","header":[],"body":{"mode":"raw","raw":"{\n \"message_id\":\"wamid.HBgMOTE3ODk1MTcyMDI1FQIAEhgUM0E0ODA0QUI4NUI4M0ZEQTMwMEYA\"\n\n}","options":{"raw":{"language":"json"}}},"url":{"raw":"https://wpapi.trustsignal.io/api/v1/whatsapp/typing-indicator?api_key=APIKEY","host":["https://wpapi.trustsignal.io"],"path":["api","v1","whatsapp","typing-indicator"],"query":[{"key":"api_key","value":"APIKEY"}]}},"status":"OK","code":200,"_postman_previewlanguage":null,"header":[{"key":"Content-Encoding","value":"gzip"},{"key":"Content-Type","value":"application/json; charset=utf-8"},{"key":"Vary","value":"Accept-Encoding"},{"key":"Date","value":"Wed, 24 Sep 2025 10:16:05 GMT"},{"key":"Content-Length","value":"85"}],"cookie":[],"responseTime":null,"body":"{\n \"message\": \"Request processed successfully\",\n \"success\": true\n}"},{"id":"0f56df21-bad3-49b8-81e0-ed42c5328ff7","name":"Error","originalRequest":{"method":"POST","header":[],"body":{"mode":"raw","raw":"{\n \"message_id\":\"wamid.HBgMOTE3ODk1MTcyMDI1FQIAEhgUM0E0ODA0UI4NUI4M0ZEQTMwMEYA\"\n\n}","options":{"raw":{"language":"json"}}},"url":{"raw":"https://wpapi.trustsignal.io/api/v1/whatsapp/typing-indicator?api_key=APIKEY","host":["https://wpapi.trustsignal.io"],"path":["api","v1","whatsapp","typing-indicator"],"query":[{"key":"api_key","value":"APIKEY"}]}},"status":"OK","code":200,"_postman_previewlanguage":null,"header":[{"key":"Content-Encoding","value":"gzip"},{"key":"Content-Type","value":"application/json; charset=utf-8"},{"key":"Vary","value":"Accept-Encoding"},{"key":"Date","value":"Wed, 24 Sep 2025 10:20:25 GMT"},{"key":"Content-Length","value":"102"}],"cookie":[],"responseTime":null,"body":"{\n \"message\": \"Please check the message ID you have provided.\",\n \"success\": false\n}"}],"_postman_id":"21a59e3c-3e9f-4d68-8306-9c79e78fac8f"},{"name":"Location Request","id":"c0dd4df0-a3ed-4dbb-8eb8-e4177bf73fa4","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Content-Type","value":"application/json"}],"body":{"mode":"raw","raw":"{\n \"sender\": \"WA_SENDER\",\n \"to\": \"WA_PHONE\",\n \"type\": \"interactive\",\n \"interactive\": {\n \"type\": \"location_request_message\",\n \"body\": {\n \"text\": \"This endpoint allows you to send an interactive location request message via WhatsApp to a specified recipient. The request is made using the HTTP POST method to the URL https://wpapi.trustsignal.io/api/v1/whatsapp/agent-reply?api_key=APIKEY.
The request body must be in JSON format and includes the following parameters:
\nsender (string): The phone number of the sender in international format.
\nto (string): The phone number of the recipient in international format.
\ntype (string): This should be set to \"interactive\" to indicate the type of message being sent.
interactive (object): This object contains details about the interactive message.
\ntype (string): Set to \"location_request_message\" to specify the type of interactive message.
body (object): Contains the content of the message.
\naction (object): Defines the action associated with the interactive message.
\n\"send_location\" to prompt the recipient to share their location.The server will respond with a JSON object. A successful request will return a response similar to:
\n{\n \"message\": \"\",\n \"results\": {\n \"to\": \"\",\n \"transaction_id\": \"\"\n },\n \"success\": true\n}\n\nIn case of an error, the response will contain an error structure, for example:
\n{\n \"errors\": [\n {\n \"code\": \"\",\n \"codeMsg\": \"\",\n \"message\": \"\"\n }\n ],\n \"success\": true\n}\n\nEnsure that the phone numbers provided in the sender and to fields are correctly formatted in international format.
The api_key is required for authentication and must be included in the query string.
A status code of 400 indicates a bad request, which may result from incorrect parameters or formatting issues in the request body.
\ncurl --location 'https://wpapi.trustsignal.io/api/v1/whatsapp/single?api_key=APIKEY&sval=1'
--header 'Content-Type: application/json'
--data '{
\"sender\": \"+91XXXXXXXXXX\",
\"to\": \"+91XXXXXXXXXX\",
\"template_id\": \"WA_TEMPLATEID\"
}'
curl --location 'https://wpapi.trustsignal.io/api/v1/whatsapp/single?api_key=APIKEY&sval=2'
--header 'Content-Type: application/json'
--data '{
\"sender\": \"+91XXXXXXXXXX\",
\"to\": \"+91XXXXXXXXXX\",
\"template_id\": \"WA_TEMPLATEID\",
\"sample\": {
\"header\": \"header\",
\"bodyvar\": [
\"sdfvhsfv\",
\"safjhmd\"
],
\"buttonsvar\": [
\"sdfvhsfv\"
]
}
}'
Generated from cURL: curl --location 'https://wpapi.trustsignal.io/api/v1/whatsapp/transactional'
--header 'Content-Type: application/json'
--data '{
\"sender\":\"91XXXXXXXXXX\",
\"to\":\"+91XXXXXXXXXX\",
\"template_id\":\"Ts_Panel_Temp_id\",
\"sample\":{
\"media\":\"https://media-url.com\",
\"bodyvar\":[\"value1\",\"value2\",\"value3\"],
\"buttonsvar\":[\"value4\",\"value5\"]
}
}
'
Generated from cURL: curl --location 'https://wpapi.trustsignal.io/api/v1/whatsapp/transactional'
--header 'Content-Type: application/json'
--data '{
\"sender\":\"91XXXXXXXXXX\",
\"to\":\"+91XXXXXXXXXX\",
\"template_id\":\"Ts_Panel_Temp_id\",
\"sample\":{
\"media\":\"https://media-url.com\",
\"caption\":\"invoice.pdf\",
\"bodyvar\":[\"value1\",\"value2\",\"value3\"],
\"buttonsvar\":[\"value4\",\"value5\"]
}
}
'
This endpoint retrieves the voice logs.
\nThe response for this request is a JSON object with the following schema:
\n{\n \"logs\": {\n \"type\": \"array\",\n \"items\": {}\n },\n \"success\": {\n \"type\": \"boolean\"\n }\n}\n\nRetrieve the list of WhatsApp Business Accounts (WABAs) available to the authenticated account.
\nGET {{BASEURL}}/api/v1/wabas
This endpoint requires authentication.
\nAuth type: API key
\nConfigure in Postman using Authorization (recommended) or via a header as described below.
\nAuthorization:
x-api-key: APIKEYAccept: application/json
None.
\nReturns 200 OK with a JSON payload containing the WABA records.
\nTypical fields you may see per WABA object:
\nwaba_id: Unique identifier of the WABA.
name: Name of the WABA.
messaging_limit: Maximum messages that can be sent within 24 hours to unique numbers.
\nstatus: Current status (e.g., active/inactive).
created_at: Date
updated_at: Date
\n\nField names can vary based on API version; rely on the actual response shape you receive.
\n
{\n \"success\": true,\n \"waba_records\": [\n {\n \"waba_id\": \"123456789012345\",\n \"name\": \"Trustsignal Demo WABA\",\n \"messaging_limit\": \"TIER_100K\",\n \"status\": \"active\",\n \"created_at\": \"2025-01-01T10:00:00Z\",\n \"updated_at\": \"2025-01-01T10:00:00Z\"\n }\n ]\n}\n\nThis endpoint is designed to handle incoming customer responses from the WhatsApp messaging platform. It processes messages received from users, allowing for interaction through buttons and other interactive elements.
\nThe request body should be formatted as a JSON object containing the following key parameters:
\nvalue: An object that encapsulates the main content of the request.
\nmessaging_product: A string indicating the messaging platform (e.g., \"whatsapp\").
\nmetadata: An object containing metadata about the message.
\ndisplay_phone_number: A string representing the phone number displayed to users.
\nphone_number_id: A string that uniquely identifies the phone number.
\ncontacts: An array of contact objects.
\nprofile: An object containing profile information.
\nwa_id: A string representing the WhatsApp ID of the contact.
\nmessages: An array of message objects.
\ncontext: An object providing context for the message.
\nfrom: A string indicating the sender's phone number.
\nid: A string that uniquely identifies the message.
\nfrom: A string indicating the sender's WhatsApp ID.
\nid: A string that uniquely identifies the message.
\ntimestamp: A string representing the time the message was sent.
\ntype: A string indicating the type of message (e.g., \"interactive\").
\ninteractive: An object containing interactive message details.
\ntype: A string indicating the type of interaction (e.g., \"button_reply\").
\nbutton_reply: An object containing details about the button interaction.
\nid: A string representing the unique identifier for the button.
\ntitle: A string representing the title of the button.
\nfield: A string indicating the field of the message (e.g., \"messages\").
\nwebhook_type: A string indicating the type of webhook event (e.g., \"customer_response\").
\ntransaction_id: A string representing the unique identifier for the transaction.
\nThe response from this endpoint will typically confirm the successful processing of the incoming message. The exact structure of the response may vary based on the implementation but will generally include status indicators and any relevant message details.
\nThis endpoint is crucial for enabling real-time interaction with customers via WhatsApp, allowing businesses to respond effectively to user inputs.
\n","urlObject":{"query":[],"variable":[]},"url":""},"response":[],"_postman_id":"7b71ae7c-994b-4ad5-83d7-a5b76ecec113"},{"name":"Template Button reply","id":"64528448-b0ac-46db-88bf-4fe9376bce27","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[],"body":{"mode":"raw","raw":"{\n \"object\": \"whatsapp_business_account\",\n \"entry\": [\n {\n \"id\": \"103624065968958\",\n \"changes\": [\n {\n \"value\": {\n \"messaging_product\": \"whatsapp\",\n \"metadata\": {\n \"display_phone_number\": \"919718776914\",\n \"phone_number_id\": \"113449376640568\"\n },\n \"contacts\": [\n {\n \"profile\": {\n \"name\": \"@li\"\n },\n \"wa_id\": \"917895172025\"\n }\n ],\n \"messages\": [\n {\n \"context\": {\n \"from\": \"919718776914\",\n \"id\": \"wamid.HBgMOTE3ODk1MTcyMDI1FQIAERgSQTE0MDAyOUFCMDE0NDU3NTIxAA==\"\n },\n \"from\": \"917895172025\",\n \"id\": \"wamid.HBgMOTE3ODk1MTcyMDI1FQIAEhgWM0VCMDdDNzk2RTVGN0NERkM0MDUwNgA=\",\n \"timestamp\": \"1716969859\",\n \"type\": \"button\",\n \"button\": {\n \"payload\": \"Study abroad\",\n \"text\": \"Study abroad\"\n }\n }\n ]\n },\n \"field\": \"messages\",\n \"webhook_type\": \"customer_response\",\n \"transaction_id\": \"wamid.HBgMOTE3NDU1OTY3NzQzFQIAEhgUM0EzQzdDRTFFRDcwOEZDM0YwMDQA\"\n }\n ]\n }\n ]\n}","options":{"raw":{"language":"json"}}},"description":"This endpoint is designed to receive updates from a WhatsApp Business Account via a webhook. It processes incoming messages and related changes, allowing businesses to handle customer interactions effectively.
\nThe request body is expected to be in JSON format and includes the following key parameters:
\nobject: (string) The type of object being updated, which in this case is whatsapp_business_account.
entry: (array) A list of entries containing changes related to the WhatsApp account.
\nid: (string) The unique identifier for the entry.
\nchanges: (array) A list of changes associated with the entry.
\nvalue: (object) Contains details about the messaging event.
\nmessaging_product: (string) The product used for messaging, e.g., whatsapp.
metadata: (object) Metadata regarding the messaging event.
\ndisplay_phone_number: (string) The phone number displayed to users.
\nphone_number_id: (string) The unique identifier for the phone number.
\ncontacts: (array) A list of contacts involved in the messaging event.
\nprofile: (object) Contains profile information of the contact.
\nwa_id: (string) The WhatsApp ID of the contact.
\nmessages: (array) A list of messages exchanged.
\ncontext: (object) Contains context information about the message.
\nfrom: (string) The sender's phone number.
\nid: (string) The unique identifier for the message.
\ntimestamp: (string) The time the message was sent.
\ntype: (string) The type of message, e.g., button.
button: (object) Contains information about a button in the message.
\npayload: (string) The payload sent when the button is clicked.
\ntext: (string) The text displayed on the button.
\nfield: (string) The field that is being updated, in this case, messages.
webhook_type: (string) The type of webhook event, here it is customer_response.
transaction_id: (string) A unique identifier for the transaction.
\nThe expected response for this endpoint is typically a confirmation of the receipt of the webhook event. The response may vary based on the implementation but generally indicates whether the processing of the incoming data was successful.
\nEnsure that your webhook is set up correctly to receive updates from your WhatsApp Business Account.
\nValidate the incoming data structure to handle any changes in the payload format.
\nImplement error handling to manage any unexpected data or processing issues.
\nThis endpoint is used to handle incoming messages from the WhatsApp messaging product. It processes the data sent from the WhatsApp API, which includes information about contacts and messages exchanged.
\nThe request body must be in JSON format and includes the following key parameters:
\nvalue: An object that encapsulates the main content of the request.
\nmessaging_product: A string indicating the messaging platform, which should be set to \"whatsapp\".
\nmetadata: An object containing metadata about the message.
\ndisplay_phone_number: The phone number displayed to the user.
\nphone_number_id: The unique identifier for the phone number.
\ncontacts: An array of contact objects.
\nprofile: An object containing the contact's profile information.
\nwa_id: The WhatsApp ID of the contact.
\nmessages: An array of message objects.
\ncontext: An object providing context about the message.
\nfrom: The sender's phone number.
\nid: The unique identifier for the message.
\nfrom: The sender's WhatsApp ID.
\nid: The unique identifier for the message.
\ntimestamp: The time the message was sent, represented as a Unix timestamp.
\ntype: The type of message (e.g., \"interactive\").
\ninteractive: An object containing interactive message details.
\ntype: The type of interactive message (e.g., \"nfm_reply\").
\nnfm_reply: An object containing the reply details.
\nresponse_json: A JSON string with the response data.
\nbody: The body of the message.
\nname: The name associated with the flow.
\nmvar: An object containing additional variables.
\nbodyvar: An array of body variables.
\nlatitude: The latitude for location data.
\nlongitude: The longitude for location data.
\nlocationname: The name of the location.
\nlocationaddress: The address of the location.
\ntlid: The transaction ID associated with the message.
\nfield: A string indicating the field being updated, in this case, \"messages\".
\nwebhook_type: A string indicating the type of webhook event, such as \"customer_response\".
\ntransaction_id: A unique identifier for the transaction.
\nThe expected response will typically include a confirmation of the receipt of the message data, along with any relevant status codes or messages indicating the success or failure of the operation.
\nEnsure that the request body is correctly formatted as JSON.
\nThe WhatsApp API must be configured properly to send data to this endpoint.
\nHandle any potential errors in the response to ensure a smooth integration.
\nThis endpoint is crucial for applications that interact with WhatsApp for customer engagement and messaging automation.
\n","urlObject":{"query":[],"variable":[]},"url":""},"response":[],"_postman_id":"847b38fc-dd6c-430f-9e39-bfa1ad8ca7a4"},{"name":"Text Response","id":"a99f1c9f-a838-4f5b-83ee-0af8bd8be0fd","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[],"body":{"mode":"raw","raw":"{\n \"value\": {\n \"messaging_product\": \"whatsapp\",\n \"metadata\": {\n \"display_phone_number\": \"919999999999\",\n \"phone_number_id\": \"349984148202356\"\n },\n \"contacts\": [\n {\n \"profile\": {\n \"name\": \"@li\"\n },\n \"wa_id\": \"91XXXXXXXXXX\"\n }\n ],\n \"messages\": [\n {\n \"from\": \"91XXXXXXXXXX\",\n \"id\": \"wamid.HBgMOTE3ODk1MTcyMDI1FQIAEhgWM0VCMEM0MUJBQTNCRTRFQ0Q5QURERAA=\",\n \"timestamp\": \"1732685924\",\n \"text\": {\n \"body\": \"what is the price?\"\n },\n \"type\": \"text\"\n }\n ]\n },\n \"field\": \"messages\",\n \"webhook_type\": \"customer_response\",\n \"transaction_id\": \"wamid.HBgMOTE3ODk1MTcyMDI1FQIAEhgWM0VCMEM0MUJBQTNCRTRFQ0Q5QURERAA=\"\n}","options":{"raw":{"language":"json"}}},"description":"This API endpoint is designed to handle incoming messages from WhatsApp users. It processes customer responses and updates the relevant information in the system based on the provided data.
\nThe request body must be formatted as a JSON object and includes the following key parameters:
\nvalue: An object containing the details of the incoming message.
\nmessaging_product: A string indicating the messaging platform, which should be \"whatsapp\".
\nmetadata: An object containing metadata about the message.
\ndisplay_phone_number: A string representing the phone number displayed to the user.
\nphone_number_id: A string representing the unique identifier for the phone number.
\ncontacts: An array of objects representing the contacts involved in the conversation.
\nprofile: An object containing the contact's profile information.
\nwa_id: A string representing the WhatsApp ID of the contact.
\nmessages: An array of objects representing the messages sent by the user.
\nfrom: A string indicating the sender's phone number.
\nid: A string representing the unique identifier for the message.
\ntimestamp: A string representing the time the message was sent, in Unix timestamp format.
\ntext: An object containing the text of the message.
\ntype: A string indicating the type of the message (e.g., \"text\").
\nfield: A string indicating the field that is being updated, in this case, it is \"messages\".
\nwebhook_type: A string indicating the type of webhook event, which is \"customer_response\".
\ntransaction_id: A string representing the unique identifier for the transaction.
\nThe expected response from the server will confirm the successful processing of the incoming message. The structure of the response may vary depending on the implementation but generally includes a status code and a message indicating the success or failure of the request.
\nEnsure that all required fields are populated correctly to avoid errors in processing the request.
\n","urlObject":{"query":[],"variable":[]},"url":""},"response":[],"_postman_id":"a99f1c9f-a838-4f5b-83ee-0af8bd8be0fd"},{"name":"Media Response","id":"236e749c-b817-4317-aca6-c93df0dd0d61","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[],"body":{"mode":"raw","raw":"{\n \"value\": {\n \"messaging_product\": \"whatsapp\",\n \"metadata\": {\n \"display_phone_number\": \"919999999999\",\n \"phone_number_id\": \"349984148202356\"\n },\n \"contacts\": [\n {\n \"profile\": {\n \"name\": \"@li\"\n },\n \"wa_id\": \"91XXXXXXXXXX\"\n }\n ],\n \"messages\": [\n {\n \"from\": \"91XXXXXXXXXX\",\n \"id\": \"wamid.HBgMOTE3ODk1MTcyMDI1FQIAEhgWM0VCMDM5QjA3QzU3QTI4RkM1RjBGOAA=\",\n \"timestamp\": \"1732686789\",\n \"type\": \"image\",\n \"image\": {\n \"mime_type\": \"image/jpeg\",\n \"sha256\": \"PqBjgBqng6a23wmV7NdV7k84efNRujn8DAgv2BfDSY8=\",\n \"id\": \"1612590709343777\"\n }\n }\n ]\n },\n \"field\": \"messages\",\n \"fileurl\":\n\"https://d23oslvtgtcoll.cloudfront.net/1903331147167171-1747815061.jpeg\n\",\"webhook_type\": \"customer_response\",\n \"transaction_id\": \"wamid.HBgMOTE3ODk1MTcyMDI1FQIAEhgWM0VCMDM5QjA3QzU3QTI4RkM1RjBGOAA=\"\n}","options":{"raw":{"language":"json"}}},"description":"This endpoint is designed to handle incoming messages from the WhatsApp messaging product. It processes the details of messages sent to a specified phone number and returns relevant information based on the request.
\nThe request body should be structured in JSON format and includes the following parameters:
\nvalue: An object containing the main data for the request.
\nmessaging_product: A string indicating the messaging platform (e.g., \"whatsapp\").
\nmetadata: An object that includes:
\ndisplay_phone_number: A string representing the phone number displayed to users.
\nphone_number_id: A string that identifies the phone number associated with the messaging product.
\ncontacts: An array of contact objects, where each object contains:
\nprofile: An object with:
\nwa_id: A string that represents the WhatsApp ID of the contact.
\nmessages: An array of message objects, where each object includes:
\nfrom: A string indicating the sender's WhatsApp ID.
\nid: A string that uniquely identifies the message.
\ntimestamp: A string representing the time the message was sent.
\ntype: A string indicating the type of message (e.g., \"image\").
\nimage: An object containing:
\nmime_type: A string that specifies the MIME type of the image.
\nsha256: A string that represents the SHA256 hash of the image.
\nid: A string that uniquely identifies the image.
\nfield: A string that specifies the field of interest, such as \"messages\".
\nfileurl: A string containing the URL of the file associated with the message.
\nThe response from this endpoint will typically include a confirmation of the processed messages, along with any relevant status information regarding the handling of the request. The specific structure of the response may vary based on the implementation but is generally expected to include:
\nstatus: A string indicating the success or failure of the request.
\nmessage: A string providing additional information or context regarding the status.
\ndata: An object containing any relevant data related to the processed messages.
\nThis endpoint is essential for integrating WhatsApp messaging capabilities into applications, allowing for seamless communication and message tracking.
\n","urlObject":{"query":[],"variable":[]},"url":""},"response":[],"_postman_id":"236e749c-b817-4317-aca6-c93df0dd0d61"},{"name":"Document Response","id":"8d458056-b478-4610-ac74-3150ac22494b","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[],"body":{"mode":"raw","raw":"{\n \"value\": {\n \"messaging_product\": \"whatsapp\",\n \"metadata\": {\n \"display_phone_number\": \"917982274332\",\n \"phone_number_id\": \"391306547389449\"\n },\n \"contacts\": [\n {\n \"profile\": {\n \"name\": \"u0040li\"\n },\n \"wa_id\": \"917895172025\"\n }\n ],\n \"messages\": [\n {\n \"from\": \"917895172025\",\n \"id\": \"wamid.HBgMOTE3ODk1MTcyMDI1FQIAEhgUM0E3MThCNzU2MjUxQjk4NkNGNzUA\",\n \"timestamp\": \"1744321109\",\n \"type\": \"document\",\n \"document\": {\n \"filename\": \"Welcome.pdf\",\n \"mime_type\": \"application/pdf\",\n \"sha256\": \"ouJwsQ0Tiqzl2WsgVpX8Q9x40RMznPPPgHlyqOnYPkQ=\",\n \"id\": \"622082727491852\"\n }\n }\n ]\n },\n \"field\": \"messages\",\n \"fileurl\": \"https://d23oslvtgtcoll.cloudfront.net/1386149465933952-1747815007.pdf\",\n \"webhook_type\": \"customer_response\",\n \"transaction_id\": \"wamid.HBgMOTE3NDU1OTY3NzQzFQIAEhgUM0EzQzdDRTFFRDcwOEZDM0YwMDQA\"\n}","options":{"raw":{"language":"json"}}},"description":"This endpoint is designed to handle incoming messages from WhatsApp, specifically for customer responses. It processes the data related to the messaging product, including contact information and the messages themselves.
\nThe request body must be formatted as JSON and includes the following key parameters:
\nvalue: An object containing the main data for the request.
\nmessaging_product: A string indicating the messaging platform (e.g., \"whatsapp\").
\nmetadata: An object that provides additional information about the message context.
\ndisplay_phone_number: A string representing the phone number displayed to the user.
\nphone_number_id: A string that uniquely identifies the phone number in the system.
\ncontacts: An array of contact objects.
\nprofile: An object containing the contact's profile information.
\nwa_id: A string that represents the WhatsApp ID of the contact.
\nmessages: An array of message objects.
\nfrom: A string indicating the sender's WhatsApp ID.
\nid: A string that uniquely identifies the message.
\ntimestamp: A string representing the time the message was sent.
\ntype: A string indicating the type of message (e.g., \"document\").
\ndocument: An object containing details about the document sent.
\nfilename: A string representing the name of the document.
\nmime_type: A string indicating the MIME type of the document.
\nsha256: A string representing the SHA-256 hash of the document.
\nid: A string that uniquely identifies the document.
\nfield: A string indicating the field being updated (e.g., \"messages\").
\nfileurl: A string containing the URL to the file associated with the message.
\nwebhook_type: A string indicating the type of webhook event (e.g., \"customer_response\").
\ntransaction_id: A string representing the unique transaction ID for the message.
\nThe response will confirm the receipt of the message and may include additional metadata about the processing status. The exact structure of the response will depend on the implementation but generally includes status codes and any relevant messages regarding the processing of the request.
\nThis endpoint is essential for integrating WhatsApp messaging capabilities into applications, allowing businesses to manage customer interactions effectively.
\n","urlObject":{"query":[],"variable":[]},"url":""},"response":[],"_postman_id":"8d458056-b478-4610-ac74-3150ac22494b"}],"id":"98c57255-259b-41cc-9aa5-ca862372b24a","_postman_id":"98c57255-259b-41cc-9aa5-ca862372b24a","description":""},{"name":"Template & phone related events","item":[{"name":"Template Status Update","id":"454cf38a-82cd-496b-b54f-7273dbab9e27","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[],"body":{"mode":"raw","raw":"{\n \"value\": {\n \"event\": \"APPROVED\",\n //REJECTED\n \"message_template_id\": \"1323041515465741\",\n \"message_template_name\": \"hello_world_qs_o8vcf7r0\",\n \"message_template_language\": \"en\",\n \"reason\": \"NONE\"\n },\n \"acid\": \"6690d82f6e32c38cf1b6b391e\",\n \"webhook_type\": \"message_template_status_update\"\n}","options":{"raw":{"language":"json"}}},"description":"This endpoint is designed to handle updates related to message template statuses. It allows clients to send a notification when a message template's status changes, specifically when it is approved.
\nThe request body must be formatted as a JSON object and should include the following parameters:
\nvalue (object): Contains details about the message template status.
\nevent (string): The event type, e.g., \"APPROVED\".
\nmessage_template_id (string): The unique identifier for the message template.
\nmessage_template_name (string): The name of the message template.
\nmessage_template_language (string): The language of the message template, e.g., \"en\".
\nreason (string): The reason for the status update, e.g., \"NONE\".
\nacid (string): A unique identifier for the associated client or application.
\nwebhook_type (string): Specifies the type of webhook event, in this case, \"message_template_status_update\".
\nThe expected response for this request will typically confirm the successful processing of the status update. The response may include a status code indicating success or failure, along with any relevant messages or data related to the processing of the request.
\nEnsure that all required fields are included in the request body to avoid errors.
\nThe event field should accurately reflect the current status of the message template.
This endpoint is essential for maintaining the synchronization of message template statuses across systems.
\nThis endpoint is designed to update a message template category in the system. It allows users to specify details about the message template that they wish to modify, including its ID, name, language, and category type.
\nThe request payload should be sent as a JSON object with the following structure:
\nvalue: An object containing the details of the message template.
\nmessage_template_id (string): The unique identifier of the message template to be updated.
\nmessage_template_name (string): The name of the message template.
\nmessage_template_language (string): The language code for the message template.
\nnew_category (string): The new category to which the message template should be assigned.
\nacid (string): An identifier for the request, used for tracking purposes.
\nwebhook_type (string): The type of webhook event being triggered, in this case, it should be set to \"template_category_update\".
\n{\n \"value\": {\n \"message_template_id\": \"1244699683975669\",\n \"message_template_name\": \"hello_world_21222_p2i0bbie4mw\",\n \"message_template_language\": \"en\",\n \"new_category\": \"MARKETING\"\n },\n \"acid\": \"6690d82f6e32c38cf1b6b391e\",\n \"webhook_type\": \"template_category_update\"\n}\n\nThe response will typically include confirmation of the successful update of the message template category. The exact structure of the response may include fields such as:
\nstatus (string): Indicates whether the update was successful or if there was an error.
\nmessage (string): A descriptive message providing additional context about the operation.
\nEnsure that you handle the response appropriately based on the status returned.
\nUtilize this endpoint to manage and categorize your message templates effectively, ensuring that they are organized according to your marketing strategies.
\n","urlObject":{"query":[],"variable":[]},"url":""},"response":[],"_postman_id":"7dcda0c8-a604-46c8-a42b-9f49c430dbce"},{"name":"Template Quality Upgrade","id":"d75cbd22-b329-40c6-a58d-17498254b1d3","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[],"body":{"mode":"raw","raw":"{\n \"value\": {\n \"previous_quality_score\": \"UNKNOWN\",\n \"new_quality_score\": \"GREEN\",\n \"message_template_id\": 1079366249727354,\n \"message_template_name\": \"ihf6o5cd9wd_pickupconfirmationevent\",\n \"message_template_language\": \"en\"\n },\n \"acid\": \"6690d82f6e32c38cf1b6b391e\",\n \"webhook_type\": \"message_template_quality_update\"\n}","options":{"raw":{"language":"json"}}},"description":"This endpoint is designed to retrieve the quality score update for a specific message template. It allows users to assess changes in the quality score associated with a message template, providing insights into its performance.
\nThe request body should be sent in JSON format and includes the following parameters:
\nvalue (object): Contains the details of the quality score update.
\nprevious_quality_score (string): The quality score prior to the update (e.g., \"UNKNOWN\").
\nnew_quality_score (string): The updated quality score (e.g., \"GREEN\").
\nmessage_template_id (integer): The unique identifier for the message template.
\nmessage_template_name (string): The name of the message template.
\nmessage_template_language (string): The language of the message template (e.g., \"en\").
\nacid (string): A unique identifier for the request, which may be used for tracking purposes.
\nwebhook_type (string): Specifies the type of webhook being triggered, indicating the context of the update.
\nThe response from this endpoint will typically confirm the successful processing of the quality score update. The structure of the response may include:
\nstatus (string): Indicates the success or failure of the request.
\nmessage (string): Provides additional information regarding the outcome of the request.
\ndata (object): May contain any relevant data related to the quality score update.
\nThis structure ensures that users receive clear feedback on the quality score updates they have submitted.
\n","urlObject":{"query":[],"variable":[]},"url":""},"response":[],"_postman_id":"d75cbd22-b329-40c6-a58d-17498254b1d3"},{"name":"Template quality low grade","id":"a9c3785c-b12e-4ea6-8a1c-34728d6cdf0f","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[],"body":{"mode":"raw","raw":"{\n \"value\": {\n \"previous_quality_score\": \"GREEN\",\n \"new_quality_score\": \"YELLOW\",\n \"message_template_id\": 1357782831904380,\n \"message_template_name\": \"reg_verificationotp_event_q1bflbzkia2\",\n \"message_template_language\": \"en\"\n },\n \"acid\": \"6690d82f6e32c38cf1b6b391e\",\n \"webhook_type\": \"message_template_quality_update\"\n}","options":{"raw":{"language":"json"}}},"description":"This endpoint is designed to update the quality score of a message template based on the provided parameters. It allows clients to send a request that includes details about the previous and new quality scores, as well as information related to the message template.
\nvalue: An object containing the details of the quality score update.
\nprevious_quality_score (string): The quality score before the update (e.g., \"GREEN\").
\nnew_quality_score (string): The quality score after the update (e.g., \"YELLOW\").
\nmessage_template_id (integer): The unique identifier for the message template being updated.
\nmessage_template_name (string): The name of the message template.
\nmessage_template_language (string): The language of the message template (e.g., \"en\").
\nacid (string): A unique identifier for the request, which may be used for tracking or logging purposes.
\nwebhook_type (string): The type of webhook being triggered, indicating the context of the update.
\nThe expected response will typically confirm the success or failure of the quality score update. It may include details such as:
\nStatus of the update (success or failure)
\nAny error messages if applicable
\nConfirmation of the updated quality score
\nEnsure that the message_template_id corresponds to an existing template in the system.
The quality scores should follow the predefined categories set by the application.
\nThis endpoint is crucial for maintaining the integrity and quality of message templates used in communications.
\nPlease refer to the API documentation for further details on response structure and error handling.
\n","urlObject":{"query":[],"variable":[]},"url":""},"response":[],"_postman_id":"a9c3785c-b12e-4ea6-8a1c-34728d6cdf0f"},{"name":"Phone number quality update onboarding","id":"1f3b20c8-a9d6-4f18-801f-d3c9fb50c45a","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[],"body":{"mode":"raw","raw":"{\n \"value\": {\n \"display_phone_number\": \"919773336091\",\n \"event\": \"ONBOARDING\",\n \"current_limit\": \"TIER_1K\",\n \"old_limit\": \"TIER_NOT_SET\"\n },\n \"acid\": \"6690d82f6e32c38cf1b6b391e\",\n \"webhook_type\": \"phone_number_quality_update\"\n}","options":{"raw":{"language":"json"}}},"description":"This endpoint is designed to retrieve information related to phone number quality updates. It accepts a GET request with a JSON payload that contains specific parameters.
\nThe request body must include the following parameters:
\nvalue (object): Contains details about the phone number and its associated limits.
\ndisplay_phone_number (string): The phone number being evaluated for quality.
\nevent (string): Indicates the type of event; in this case, it is \"ONBOARDING\".
\ncurrent_limit (string): The current quality tier of the phone number, e.g., \"TIER_1K\".
\nold_limit (string): The previous quality tier of the phone number, e.g., \"TIER_NOT_SET\".
\nacid (string): A unique identifier associated with the request, which may be used for tracking or logging purposes.
\nwebhook_type (string): Specifies the type of webhook being triggered; in this case, it is \"phone_number_quality_update\".
\nThe expected response will provide information regarding the status of the phone number quality update. The structure of the response may include:
\nConfirmation of the update.
\nAny errors encountered during processing.
\nAdditional details related to the phone number's quality status.
\nEnsure that the phone number provided in the display_phone_number parameter is in the correct format.
The acid parameter is crucial for identifying the request and should be unique for every call.
This endpoint is particularly useful for applications that need to monitor and manage the quality of phone numbers in their systems.
\nBy following the above guidelines, you can effectively utilize this API endpoint to manage phone number quality updates.
\n","urlObject":{"query":[],"variable":[]},"url":""},"response":[],"_postman_id":"1f3b20c8-a9d6-4f18-801f-d3c9fb50c45a"},{"name":"Phone number quality update Flagged","id":"de5922e7-ff60-4ef6-9039-b9d599ad2705","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[],"body":{"mode":"raw","raw":"{\n \"value\": {\n \"display_phone_number\": \"918826998005\",\n \"event\": \"FLAGGED\",\n \"current_limit\": \"TIER_10K\"\n },\n \"acid\": \"6690d82f6e32c38cf1b6b391e\",\n \"webhook_type\": \"phone_number_quality_update\"\n}","options":{"raw":{"language":"json"}}},"description":"This endpoint is designed to retrieve information related to phone number quality updates. It allows clients to send a request that includes specific details about a phone number and its associated event.
\nThe request body should be formatted as JSON and must include the following parameters:
\nvalue: An object containing details about the phone number.
display_phone_number (string): The phone number that is being assessed.
event (string): The type of event associated with the phone number, such as \"FLAGGED\".
current_limit (string): The current tier limit for the phone number, e.g., \"TIER_10K\".
acid (string): A unique identifier for the request, which helps in tracking and managing the request.
webhook_type (string): Specifies the type of webhook being used, in this case, it should be \"phone_number_quality_update\".
The response from this endpoint will typically contain information regarding the status of the phone number quality update request. While the exact structure may vary, it generally includes:
\nA status code indicating the success or failure of the request.
\nA message providing additional details about the processing of the request.
\nAny relevant data related to the phone number quality assessment.
\nEnsure that the request is properly formatted and all required parameters are included to receive a valid response.
\n","urlObject":{"query":[],"variable":[]},"url":""},"response":[],"_postman_id":"de5922e7-ff60-4ef6-9039-b9d599ad2705"},{"name":"Phone number quality update Unflagged","id":"f024c3e3-08e7-4a4c-bc2e-20aea95e0184","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[],"body":{"mode":"raw","raw":"{\n \"value\": {\n \"display_phone_number\": \"919076001190\",\n \"event\": \"UNFLAGGED\",\n \"current_limit\": \"TIER_100K\"\n },\n \"acid\": \"6690d82f6e32c38cf1b6b391e\",\n \"webhook_type\": \"phone_number_quality_update\"\n}","options":{"raw":{"language":"json"}}},"description":"This endpoint is designed to handle updates related to the quality of phone number data. It allows clients to send information regarding the status of a phone number, including its display number, event type, and current limit tier.
\nThe request body should be formatted as a JSON object containing the following parameters:
\nvalue (object): An object containing details about the phone number.
\ndisplay_phone_number (string): The phone number that is being updated.
\nevent (string): The event type associated with the phone number. In this case, it indicates that the phone number has been \"UNFLAGGED\".
\ncurrent_limit (string): The current tier limit for the phone number, which indicates its quality or status (e.g., \"TIER_100K\").
\nacid (string): A unique identifier for the request, which helps in tracking the specific update.
\nwebhook_type (string): Specifies the type of webhook event being triggered, in this case, it is related to a phone number quality update.
\nThe response from this endpoint will typically include confirmation of the update and may contain additional information regarding the status of the phone number or any errors that may have occurred during processing. The exact structure of the response will depend on the implementation but generally includes:
\nstatus (string): Indicates whether the request was successful or if there was an error.
\nmessage (string): A descriptive message providing more details about the result of the request.
\nThis API is essential for maintaining the integrity and quality of phone number data within the system.
\n","urlObject":{"query":[],"variable":[]},"url":""},"response":[],"_postman_id":"f024c3e3-08e7-4a4c-bc2e-20aea95e0184"},{"name":"Phone number quality upgrade","id":"624b66a8-edff-4451-8938-75dae3e0c2b0","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[],"body":{"mode":"raw","raw":"{\n \"value\": {\n \"display_phone_number\": \"919717844566\",\n \"event\": \"UPGRADE\",\n \"current_limit\": \"TIER_100K\",\n \"old_limit\": \"TIER_10K\"\n },\n \"acid\": \"6690d82f6e32c38cf1b6b391e\",\n\"webhook_type\": \"phone_number_quality_update\"\n}","options":{"raw":{"language":"json"}}},"description":"This endpoint is designed to handle updates related to phone number quality. It processes information regarding the upgrade of a phone number's limit and returns a response indicating the success or failure of the operation.
\nThe request body should be sent in JSON format and includes the following parameters:
\nvalue (object): Contains details about the phone number and its limits.
\ndisplay_phone_number (string): The phone number being updated.
\nevent (string): The type of event, which in this case is \"UPGRADE\".
\ncurrent_limit (string): The new limit assigned to the phone number, such as \"TIER_100K\".
\nold_limit (string): The previous limit assigned to the phone number, such as \"TIER_10K\".
\nacid (string): A unique identifier for the request, which helps in tracking and managing the request's lifecycle.
\nwebhook_type (string): Indicates the type of webhook being triggered, specifically for phone number quality updates.
\nThe expected response will provide confirmation of the update process and may include additional information regarding the status of the phone number's quality update. Users should handle both success and error responses appropriately.
\nEnsure that the phone number format is correct before sending the request.
\nThe limits should be predefined and valid within the system to avoid errors during the update process.
\nThis endpoint is designed to update the verification status of a phone number associated with a specific name. It allows users to submit a request to verify or defer the verification of a phone number.
\nThe request body must be sent in JSON format and includes the following parameters:
\nvalue: An object containing details about the phone number verification.
\ndisplay_phone_number (string): The phone number that is being verified.
\ndecision (string): The decision regarding the verification status. Possible values include \"VERIFIED\", \"DEFERRED\", or \"REJECTED\".
\nrequested_verified_name (string): The name that is being requested for verification alongside the phone number.
\nrejection_reason (string): The reason for rejection if the decision is \"REJECTED\". This can be \"NONE\" if there is no rejection.
\nacid (string): A unique identifier for the request, which helps in tracking and managing the request lifecycle.
\nwebhook_type (string): Specifies the type of webhook being used for this request, which in this case is \"phone_number_name_update\".
\nThe response will typically include the status of the request and any relevant messages regarding the verification process. The exact structure of the response may vary based on the implementation but generally will confirm the outcome of the verification request.
\nEnsure that the phone number is in the correct format before submitting the request.
\nThe decision parameter must be one of the predefined values to avoid errors.
\nThis endpoint is primarily used for managing the verification of phone numbers in relation to user identities.
\nBy utilizing this endpoint, users can effectively manage the verification status of phone numbers and ensure that their associated names are accurately represented.
\n","urlObject":{"query":[],"variable":[]},"url":""},"response":[],"_postman_id":"fa3c1ad0-d493-4c9e-9597-cba1c4b4dbf2"},{"name":"Embedded signup process not completed","id":"e08fa51a-baca-44c3-9983-7ca5df53fb2d","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[],"body":{"mode":"raw","raw":"{\n \"acid\": \"61ca8f5559a56158f75732ac\",\n \"error_message\": \"The embedded process was not completed\",\n \"transaction_id\": \"5367546754456667\",\n \"embeddedStatus\": \"incomplete\",\n \"webhook_type\": \"embedded\"\n}","options":{"raw":{"language":"json"}}},"description":"This endpoint is designed to retrieve information related to a specific transaction based on the provided parameters. The request is made using the HTTP GET method.
\nThe request payload includes the following parameters:
\nacid: A unique identifier for the account or context of the request. This is a string value that helps in associating the request with a specific account.
\nerror_message: A string that contains a message related to an error encountered during an embedded process. This provides context on what went wrong.
\ntransaction_id: A unique identifier for the transaction being queried. This is essential for retrieving the correct transaction details.
\nembeddedStatus: A string that indicates the current status of the embedded process (e.g., \"incomplete\"). This helps in understanding the state of the transaction.
\nwebhook_type: A string that specifies the type of webhook being used (e.g., \"embedded\"). This helps in categorizing the request.
\nThe expected response will typically include details about the transaction status, any associated messages, and potentially additional data relevant to the transaction. The response will be in JSON format, providing structured data that can be easily parsed by clients.
\nEnsure that all parameters are correctly filled out to avoid errors in processing the request.
\nPay attention to the transaction_id and acid as they are critical for retrieving accurate information.
The error_message may provide insights into issues that need to be addressed before the transaction can be completed.
This endpoint is used to retrieve information related to a specific transaction identified by the transaction_id. The request expects a JSON payload that includes various parameters associated with the transaction and the phone details.
transaction_id (string): A unique identifier for the transaction.
\nacid (string): An identifier associated with the account or context of the transaction.
\nphone (object): Contains details about the phone associated with the transaction.
\nname (string): The name associated with the phone.
\npnum (string): The phone number.
\nmphid (string): A unique identifier for the phone.
\npquality (string): The quality status of the phone.
\nstatus (string): The current status of the phone.
\nlimit (string): Indicates any limitations associated with the phone.
\nlevel (string): The level of the phone's service or status.
\ncreated (string): Timestamp indicating when the phone record was created.
\nmodified (string): Timestamp indicating when the phone record was last modified.
\n_id (string): The unique identifier for the phone record.
\n__v (integer): Version key for the phone record.
\nembeddedStatus (string): Indicates the completion status of the embedded process.
\nwebhook_type (string): Specifies the type of webhook being used.
\nThe expected response will typically include confirmation of the transaction status, along with any relevant data pertaining to the request. The response structure will depend on the implementation but will generally confirm the success or failure of the request.
\nEnsure that all parameters are provided correctly to avoid errors in processing the request.
\nThe phone object contains critical data that may affect the transaction's outcome; thus, it should be filled out with accurate information.
This endpoint is designed to handle transactions that have been completed or are in the process of being completed, as indicated by the embeddedStatus.
This endpoint is used to handle webhook notifications related to transactions. It processes incoming data that provides information about the transaction status, including any errors that may have occurred during the transaction process.
\nThe request body must be in JSON format and should include the following parameters:
\ntransaction_id (string): A unique identifier for the transaction being processed.
\nacid (string): The account identifier associated with the transaction.
\nerror_message (string): A JSON string that contains details about any error that occurred during the transaction. This may include specific error codes and messages.
\nembeddedStatus (string): Indicates the current status of the transaction. Example values could include \"completed\", \"pending\", or \"failed\".
\nwebhook_type (string): Specifies the type of webhook being sent. In this case, it is expected to be \"embedded\".
\nThe expected response for this request will typically include a confirmation of the receipt of the webhook notification. The response may also provide additional details about the processing of the transaction, including whether it was successful or if further action is required.
\nEnsure that the transaction_id and acid are valid to avoid processing errors.
The error_message should be properly formatted JSON to ensure it can be parsed correctly.
This endpoint is critical for maintaining the integrity of transaction processing and should be monitored for errors.
\nThis endpoint is used to update the status of messages sent via WhatsApp. It allows the user to receive notifications about the delivery status of messages, including any errors that may have occurred during the sending process.
\nThe request body must be in JSON format and include the following parameters:
\nvalue: An object containing the message status information.
\nmessaging_product (string): The messaging product being used, in this case, \"whatsapp\".
\nmetadata: An object containing metadata about the message.
\ndisplay_phone_number (string): The phone number displayed to the recipient.
\nphone_number_id (string): The unique identifier for the phone number.
\nstatuses: An array of status objects, each representing the status of a message.
\nid (string): The unique identifier for the message status.
\nstatus (string): The current status of the message (e.g., \"failed\").
\ntimestamp (string): The timestamp when the status was recorded.
\nrecipient_id (string): The identifier for the recipient of the message.
\nerrors: An array of error objects that provide details on any issues encountered.
\ncode (integer): The error code associated with the issue.
\ntitle (string): A brief title describing the error.
\nmessage (string): A detailed message explaining the error.
\nerror_data: An object containing additional error details.
\nfield (string): Indicates the field being updated, in this case, \"messages\".
\nwebhook_type (string): The type of webhook being used, here it is \"whatsapp_template\".
\ntemplate_id (string): The identifier for the template used in the message.
\ntransaction_id (string): A unique identifier for the transaction associated with the message.
\nThe response will confirm the status update of the message and may include additional information based on the processing of the request. The structure of the response will typically include:
\nA confirmation of the received status updates.
\nAny relevant error messages if the processing of the request encounters issues.
\nThis endpoint is crucial for tracking the delivery and status of messages sent through WhatsApp, enabling users to manage their messaging workflows effectively.
\n","urlObject":{"query":[],"variable":[]},"url":""},"response":[],"_postman_id":"aa179e83-baf9-40d4-bc7c-1619b765591f"},{"name":"User's number is part of an experiment (#130472)","id":"6c834d36-1dae-4bd7-8657-5c6dbc6e4cdd","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[],"body":{"mode":"raw","raw":"{\n \"value\": {\n \"messaging_product\": \"whatsapp\",\n \"metadata\": {\n \"display_phone_number\": \"919999999999\",\n \"phone_number_id\": \"1139654121640568\"\n },\n \"statuses\": [\n {\n \"id\": \"wamid.HBgMOTE5NTgyMzk2NTM2FQIAERgSOTM2NUI2OEIzRTI2MDY4OEI2AA==\",\n \"status\": \"failed\",\n \"timestamp\": \"1720780921\",\n \"recipient_id\": \"91XXXXXXXXXX\",\n \"errors\": [\n {\n \"code\": 130472,\n \"title\": \"User's number is part of an experiment\",\n \"message\": \"User's number is part of an experiment\",\n \"error_data\": {\n \"details\": \"Failed to send message because this user's\nphone number is part of an experiment\"\n },\n \"href\":\n\"https://developers.facebook.com/docs/whatsapp/cloud-api/support/error-\ncodes/\"\n }\n ]\n }\n ]\n },\n \"field\": \"messages\",\n \"template_id\": \"test_template_r4f34f4r\",\n \"webhook_type\": \"whatsapp_template\",\n \"transaction_id\": \"752899664587648639823069\"\n}","options":{"raw":{"language":"json"}}},"description":"This endpoint is designed to handle the retrieval of status updates for WhatsApp messages sent via a specified template. It allows users to check the status of messages and receive detailed error information if the message delivery fails.
\nThe request body must be sent in JSON format and includes the following parameters:
\nvalue: An object containing the main data for the request.
\nmessaging_product: A string indicating the messaging platform, which should be set to \"whatsapp\".
\nmetadata: An object that includes metadata about the message.
\ndisplay_phone_number: A string representing the phone number displayed to the user.
\nphone_number_id: A string that identifies the phone number used for sending messages.
\nstatuses: An array of objects, each representing the status of a sent message.
\nid: A string that uniquely identifies the message.
\nstatus: A string indicating the delivery status of the message (e.g., \"failed\").
\ntimestamp: A string representing the time the status was recorded.
\nrecipient_id: A string containing the recipient's phone number.
\nerrors: An array of error objects that provide details on any issues encountered.
\ncode: An integer representing the error code.
\ntitle: A string summarizing the error.
\nmessage: A string providing a detailed description of the error.
\nerror_data: An object containing additional details about the error.
\nhref: A string with a link to the relevant documentation for the error.
\nfield: A string that specifies the field being updated (in this case, \"messages\").
\ntemplate_id: A string that identifies the template used for the message.
\nwebhook_type: A string indicating the type of webhook being utilized (e.g., \"whatsapp_template\").
\ntransaction_id: A string that uniquely identifies the transaction for tracking purposes.
\nThe expected response for this request will include the status of the message delivery, along with any error details if applicable. The response will typically confirm whether the message has been successfully sent or if there were any issues, along with relevant error codes and messages for troubleshooting.
\nEnsure that the phone numbers used in the request are in the correct format and that the template ID corresponds to a valid template.
\nThis endpoint is particularly useful for monitoring the delivery of WhatsApp messages and diagnosing issues related to message delivery failures.
\nThis endpoint is designed to handle incoming webhook notifications from the WhatsApp messaging service. It captures the status updates of messages sent via WhatsApp, providing details about the delivery status and associated metadata.
\nThe request body includes the following key components:
\nvalue: An object containing the main payload.
\nmessaging_product: Indicates the messaging service used (e.g., \"whatsapp\").
\nmetadata: Contains metadata related to the message.
\ndisplay_phone_number: The phone number displayed to users.
\nphone_number_id: The unique identifier for the phone number.
\nstatuses: An array of status objects for each message sent.
\nid: The unique identifier for the message status.
\nstatus: The current status of the message (e.g., \"failed\").
\ntimestamp: The time at which the status was recorded.
\nrecipient_id: The unique identifier for the recipient.
\nbiz_opaque_callback_data: Additional data related to the business logic.
\nerrors: An array of error objects detailing any issues with message delivery.
\ncode: The error code indicating the type of failure.
\ntitle: A brief description of the error.
\nfield: Indicates the type of field being updated (e.g., \"messages\").
\nwebhook_type: Specifies the type of webhook being triggered (e.g., \"whatsapp_template\").
\ntemplate_id: The identifier for the template used in the message.
\ntransaction_id: A unique identifier for the transaction associated with the message.
\nThe expected response from this endpoint typically includes a confirmation of receipt of the webhook notification. The response may vary based on the processing of the incoming data but generally confirms the status of the webhook handling.
\nThis endpoint is crucial for businesses utilizing WhatsApp for messaging, as it allows them to track the delivery status of their messages and handle any errors effectively. Proper handling of the webhook data ensures that businesses can maintain communication integrity and respond to issues promptly.
\n","urlObject":{"query":[],"variable":[]},"url":""},"response":[],"_postman_id":"3b5a3d5f-6cc9-4613-941a-22f2abfa66cf"}],"id":"ae5511d5-cccf-486f-8a7f-26ddbb0d7b21","_postman_id":"ae5511d5-cccf-486f-8a7f-26ddbb0d7b21","description":""},{"name":"Phone Status","id":"e73547ff-1918-4802-be29-5d226935761a","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[],"body":{"mode":"raw","raw":"{\n \"value\": {\n \"display_phone_number\": \"919773336091\",\n \"decision\": \"APPROVED\",\n \"requested_verified_name\": \"XYZ\",\n \"rejection_reason\": \"NONE\"\n },\n \"acid\": \"6690d82f6e32c38cf1b6b391e\",\n \"webhook_type\": \"phone_number_name_update\"\n}","options":{"raw":{"language":"json"}}},"url":"{{Client_Webhook_URL}}","description":"This endpoint is designed to retrieve information regarding the verification status of a phone number and its associated name.
\nThe request body contains the following parameters:
\nvalue: An object that includes:
\ndisplay_phone_number (string): The phone number that is being verified.
\ndecision (string): The decision made regarding the verification, which can indicate whether the request was approved or rejected.
\nrequested_verified_name (string): The name that was requested to be verified against the phone number.
\nrejection_reason (string): The reason for rejection, if applicable.
\nacid (string): A unique identifier for the request, which can be used for tracking purposes.
\nwebhook_type (string): Specifies the type of webhook event being triggered, in this case, it indicates that the event pertains to an update of the phone number name.
\nThe expected response will typically include the verification status and any relevant details about the outcome of the request. Users should expect a confirmation of the approval or rejection of the verification along with any additional information based on the parameters provided.
\nEnsure that the phone number and requested name are formatted correctly to avoid any verification errors.
\nThe acid parameter is essential for tracking the request's status and should be unique for each verification request.
The webhook_type parameter helps in understanding the context of the request and should be set accordingly.
This endpoint is crucial for applications that require verification of user identities through phone numbers.
\n","urlObject":{"host":["{{Client_Webhook_URL}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"e73547ff-1918-4802-be29-5d226935761a"},{"name":"Payload for delivered","id":"604fdb5e-2ccc-4f4e-8f9c-8cc1b619edd4","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[],"body":{"mode":"raw","raw":"{\n \"value\": {\n \"messaging_product\": \"whatsapp\",\n \"metadata\": {\n \"display_phone_number\": \"919999999999\",\n \"phone_number_id\": \"349984148202356\"\n },\n \"statuses\": [\n {\n \"id\": \"wamid.HBgMOTE3ODk1MTcyMDI1FQIAERgSNTJCQzIyMEJGMTZCQzc2NTE3AA==\",\n \"status\": \"delivered\",\n \"timestamp\": \"1731449588\",\n \"recipient_id\": \"91XXXXXXXXXX\",\n \"biz_opaque_callback_data\":\n\"{\\\"userid\\\":3581,\\\"campaignid\\\":0,\\\"source\\\":\\\"api\\\\/partners\\\",\\\"mobi\nleno\\\":\\\"91XXXXXXXXXX\\\",\\\"templateid\\\":240475,\\\"direction\\\":1,\\\"templat\ne_category\\\":\\\"utility\\\",\\\"sent_master_uuid\\\":\\\"pin_c20634ca-a296-42c0-\na160-ee9b4ceef697\\\"}\",\n \"conversation\": {\n \"id\": \"b6d9970ad725f425f1926688ac62cfad\",\n \"origin\": {\n \"type\": \"utility\"\n }\n },\n \"pricing\": {\n \"billable\": true,\n \"pricing_model\": \"CBP\",\n \"category\": \"utility\"\n }\n }\n ]\n },\n \"field\": \"messages\",\n \"template_id\": \"test_template_r4f34f4r\",\n \"webhook_type\": \"whatsapp_template\",\n \"transaction_id\": \"173144958289308830991789517202528921\"\n}","options":{"raw":{"language":"json"}}},"description":"This endpoint is designed to receive updates from WhatsApp regarding the status of messages sent through the WhatsApp Business API. It allows you to handle incoming notifications related to message delivery statuses, including details about the message and its associated metadata.
\nThe request body should be formatted as a JSON object and includes the following key parameters:
\nvalue: An object containing the details of the message status update.
\nmessaging_product: A string indicating the messaging product (e.g., \"whatsapp\").
\nmetadata: An object that includes:
\ndisplay_phone_number: The phone number displayed to recipients.
\nphone_number_id: The unique identifier for the phone number associated with the WhatsApp Business account.
\nstatuses: An array of objects, each representing the status of a message.
\nid: A unique identifier for the message status.
\nstatus: The current status of the message (e.g., \"delivered\").
\ntimestamp: The time at which the status was updated (in Unix time).
\nrecipient_id: The identifier for the recipient of the message.
\nbiz_opaque_callback_data: A string containing any additional data related to the business logic.
\nconversation: An object containing details about the conversation.
\nid: The unique identifier for the conversation.
\norigin: An object that specifies the type of origin (e.g., \"utility\").
\npricing: An object detailing the pricing information.
\nbillable: A boolean indicating if the message is billable.
\npricing_model: The model used for pricing (e.g., \"CBP\").
\ncategory: The category of the message (e.g., \"utility\").
\nfield: A string indicating the field that is being updated (e.g., \"messages\").
\ntemplate_id: A string representing the ID of the template used for the message.
\nwebhook_type: A string indicating the type of webhook (e.g., \"whatsapp_template\").
\ntransaction_id: A unique identifier for the transaction associated with this message status update.
\nThe response from this endpoint will typically confirm the receipt of the webhook notification. It may include a status code indicating success or failure, along with any relevant messages or error details. The exact structure of the response may vary based on the implementation, but it generally includes:
\nstatus: A string indicating the success or failure of the request.
\nmessage: A description of the result of the request (e.g., \"Webhook received successfully\").
\nEnsure that your server is configured to handle incoming POST requests at this endpoint.
\nValidate the incoming data to ensure it matches the expected structure.
\nImplement appropriate error handling to manage any issues with message delivery statuses.
\nBy correctly setting up this webhook, you can effectively track and respond to message statuses from WhatsApp, improving your communication flow and user engagement.
\n","urlObject":{"query":[],"variable":[]},"url":""},"response":[],"_postman_id":"604fdb5e-2ccc-4f4e-8f9c-8cc1b619edd4"},{"name":"Payload for read","id":"7f7a9bc5-1acb-4646-8303-d9013a5ff360","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[],"body":{"mode":"raw","raw":"{\n \"value\": {\n \"messaging_product\": \"whatsapp\",\n \"metadata\": {\n \"display_phone_number\": \"919999999999\",\n \"phone_number_id\": \"349984148202356\"\n },\n \"statuses\": [\n {\n \"id\": \"wamid.HBgMOTE3ODk1MTcyMDI1FQIAERgSNTJCQzIyMEJGMTZCQzc2NTE3AA==\",\n \"status\": \"read\",\n \"timestamp\": \"1731450043\",\n \"recipient_id\": \"91XXXXXXXXXX\",\n \"biz_opaque_callback_data\":\n\"{\\\"userid\\\":3581,\\\"campaignid\\\":0,\\\"source\\\":\\\"api\\\\/partners\\\",\\\"mobi\nleno\\\":\\\"91XXXXXXXXXX\\\",\\\"templateid\\\":240475,\\\"direction\\\":1,\\\"templat\ne_category\\\":\\\"utility\\\",\\\"sent_master_uuid\\\":\\\"pin_c20634ca-a296-42c0-\na160-ee9b4ceef697\\\"}\"\n }\n ]\n },\n \"field\": \"messages\",\n \"template_id\": \"test_template_r4f34f4r\",\n \"webhook_type\": \"whatsapp_template\",\n \"transaction_id\": \"173144958289308830991789517202528921\"\n}","options":{"raw":{"language":"json"}}},"description":"This endpoint is designed to handle incoming WhatsApp message status updates. It allows the user to send a POST request containing information about the status of messages sent via the WhatsApp Business API.
\nThe request body must be in JSON format and should contain the following structure:
\nvalue: An object that encapsulates the message status details.
\nmessaging_product: A string indicating the messaging product used (e.g., \"whatsapp\").
\nmetadata: An object containing metadata about the message.
\ndisplay_phone_number: A string representing the phone number displayed to the recipient.
\nphone_number_id: A string that uniquely identifies the phone number associated with the WhatsApp Business account.
\nstatuses: An array of status objects, each representing the status of a message.
\nid: A string that uniquely identifies the message.
\nstatus: A string indicating the current status of the message (e.g., \"read\").
\ntimestamp: A string representing the time the status was updated, in Unix timestamp format.
\nrecipient_id: A string that identifies the recipient of the message.
\nbiz_opaque_callback_data: A string containing additional callback data, typically in JSON format.
\nfield: A string that indicates the type of update being sent (e.g., \"messages\").
\ntemplate_id: A string that identifies the specific template used for the message.
\nwebhook_type: A string that indicates the type of webhook being triggered (e.g., \"whatsapp_template\").
\ntransaction_id: A string that uniquely identifies the transaction associated with the message.
\nThe response from this endpoint will typically confirm the receipt of the status update. While the exact structure of the response body is not specified, it generally includes:
\nA confirmation message or status indicating whether the request was processed successfully.
\nAny relevant identifiers or metadata related to the processed request.
\nThis endpoint is essential for businesses using WhatsApp to track the delivery and engagement of their messages, ensuring they can respond promptly to user interactions.
\n","urlObject":{"query":[],"variable":[]},"url":""},"response":[],"_postman_id":"7f7a9bc5-1acb-4646-8303-d9013a5ff360"}],"id":"b45a534f-7e01-4985-9769-d565285fe289","_postman_id":"b45a534f-7e01-4985-9769-d565285fe289","description":""}],"id":"020d60e9-627c-493d-9a2f-1e06dda39c99","_postman_id":"020d60e9-627c-493d-9a2f-1e06dda39c99","description":""}],"event":[{"listen":"prerequest","script":{"id":"7da2214d-220c-406a-8a5f-2744b562625b","type":"text/javascript","packages":{},"exec":[""]}},{"listen":"test","script":{"id":"b5a30129-b594-4d6c-97a0-e16dede4e1cc","type":"text/javascript","packages":{},"exec":[""]}}],"variable":[{"key":"APIKEY","value":"APIKEY","type":"string"},{"key":"SMS_BASE_URL","value":"https://sms.trustsignal.io","type":"string"},{"key":"SMS_SENDER","value":"SENDER","type":"string"},{"key":"SMS_TEMPLATE","value":"SYSTEMTEMPLATEID","type":"string"},{"key":"SMS_MESSAGE","value":"MESSAGE_CONTENT","type":"string"},{"key":"SMS_NUMBER","value":"9999999999","type":"string"},{"key":"SMS_TSID","value":"abcdefg","type":"string"},{"key":"RCS_BASE_URL","value":"https://rcsapi.trustsignal.io","type":"string"},{"key":"RCS_BOT_ID","value":"RCS_BOT_ID","type":"string"},{"key":"RCS_TEMPLATE_ID","value":"RCS_TEMPLATE_ID","type":"string"},{"key":"RCS_NUMBER","value":"RCS_NUMBER","type":"string"},{"key":"EMAIL_BASE_URL","value":"https://eapi.trustsignal.io","type":"string"},{"key":"EMAIL_TO","value":"EMAIL_TO","type":"string"},{"key":"EMAIL_FROM","value":"EMAIL_FROM","type":"string"},{"key":"EMAIL_SUBJECT","value":"THIS IS TEST EMAIL FROM TRUSTSIGNAL.IO","type":"string"},{"key":"EMAIL_NUMBER","value":"EMAIL_NUMBER","type":"string"},{"key":"EMAIL_TEMPLATE_ID","value":"EMAIL_TEMPLATE_ID","type":"string"},{"key":"OTIFY_BASE_URL","value":"OTIFY_BASE_URL","type":"string"},{"key":"OTIFY_SENDER","value":"SENDER","type":"string"},{"key":"OTIFY_TEMPLATEID","value":"OTIFY_TEMPLATEID","type":"string"},{"key":"VOICE_BASE_URL","value":"https://vapi.trustsignal.io","type":"string"},{"key":"VOICE_TEMPLATEID","value":"VOICE_TEMPLATEID","type":"string"},{"key":"WA_TEMPLATEID","value":"WA_TEMPLATEID","type":"string"},{"key":"WA_BASE_URL","value":"https://wpapi.trustsignal.io","type":"string"},{"key":"WA_PHONE","value":"WA_PHONE","type":"string"},{"key":"WA_SENDER","value":"WA_SENDER","type":"string"},{"key":"WA_MEDIA_ID","value":"WA_MEDIA_ID","type":"default"},{"key":"AUTH_BASE_URL","value":"https://auth.trustsignal.io","type":"string"}]}